Remote Client Experience & Planning Coordinator

Blyss Journeys; United States; Remote; USD 42,000 - 62,000; Full time

Job summary

Blyss Journeys is seeking Remote Experience Support Coordinators to assist clients through the planning process in a fully remote role. You will gather client needs, preferences, schedules, and budgets, then use online systems to propose suitable options and prepare recommendations.

Ideal candidates are excellent communicators with strong attention to detail and the ability to work independently. Training and ongoing guidance are provided to help you deliver a positive client experience.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Strong organizational abilities.
• Effective time-management skills.
• Basic computer and internet proficiency.
• Reliable internet and computer access.
• Comfortable learning and using online systems.
• Comfortable communicating through phone, email, text, and virtual platforms.
• Ability to manage responsibilities independently.
• Ability to research and compare multiple options.
• Professional and customer-focused communication.
• Dependable and responsive.
• Coachable and receptive to feedback.
• Willingness to complete required training.

Responsibilities

• Respond to new and existing client inquiries.
• Schedule and conduct consultations.
• Gather information about client preferences and needs.
• Research and compare appropriate options.
• Organize information and prepare recommendations.
• Assist with reservations and other arrangements.
• Review details and confirmations for accuracy.
• Maintain accurate and organized client information.
• Answer general client questions.
• Communicate important updates in a timely manner.
• Follow up with clients as necessary.
• Participate in training and continued professional development.

Skills

Communication skills

Attention to detail

Organizational skills

Time management

Computer literacy

Independent work

Research skills

Customer-focused communication

Reliability

Willingness to training

Coachable

Tools

Online reservation systems

Communication platforms (phone/email/text)

Job description

Blyss Journeys is seeking Remote Experience Support Coordinators to assist clients through the planning process in a fully remote role. You will gather client needs, preferences, schedules, and budgets, then use online systems to propose suitable options and prepare recommendations.

Ideal candidates are excellent communicators with strong attention to detail and the ability to work independently. Training and ongoing guidance are provided to help you deliver a positive client experience.