Remote Client Experience Leader & Coach

Globe Life AIL - Lisa Russel; Little Rock (AR); Remote; USD 50,000 - 95,000; Full time

Benefits offered by this job

Incentive Travel

Medical Reimbursement Program

Continuous Leadership Training

Weekly Pay + Performance Incentives

Job summary

Globe Life AIL - Lisa Russell in the United States is seeking a Remote Client Experience Team Leader to coach and support a fully remote customer service team, delivering outstanding client service and building lasting relationships.

You'll work with senior leaders, drive a culture of collaboration and accountability, and participate in ongoing leadership development and mentorship programs to grow your career.

Qualifications

• Experience leading remote, client-facing teams.
• Strong communication and coaching skills.
• Proven ability to mentor and develop staff.

Responsibilities

• Lead, coach, and support a remote customer service team.
• Foster exceptional client relationships through outstanding service.
• Promote a positive, collaborative, and accountable team culture.
• Provide guidance, feedback, and performance coaching.
• Participate in leadership meetings and training.

Skills

Leadership

Remote team coaching

Customer service

Communication

Mentorship

Performance coaching

Job description

Globe Life AIL - Lisa Russell in the United States is seeking a Remote Client Experience Team Leader to coach and support a fully remote customer service team, delivering outstanding client service and building lasting relationships.

You'll work with senior leaders, drive a culture of collaboration and accountability, and participate in ongoing leadership development and mentorship programs to grow your career.