Remote Client Experience Coordinator

traveling-with-mchaila; Suffolk (VA); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

100% remote flexibility

Comprehensive training

Flexible work environment

Professional development and growth

Job summary

traveling-with-mchaila is seeking an Experience Coordination Specialist for a fully remote role, helping coordinate client experiences, manage details, and ensure a smooth process from start to finish.

This position emphasizes organization, planning, and independent work while supporting clients behind the scenes, keeping schedules, confirmations, and logistics organized and on track.

Qualifications

• Strong organizational and communication skills.
• Ability to work independently in a remote environment.
• Detail-oriented with strong time management.
• Experience in customer service, administration, or coordination is helpful but not required.

Responsibilities

• Communicate with clients to understand preferences, requests, and scheduling needs.
• Coordinate reservations, confirmations, itineraries, and experience details.
• Manage updates, modifications, and follow-up communication in a timely and professional manner.
• Maintain accurate records and ensure all documentation is organized and up to date.
• Provide ongoing client support throughout the coordination process.
• Assist with keeping workflows organized and ensuring smooth day-to-day operations.
• Utilize provided systems, tools, and resources to manage tasks efficiently.

Skills

Organizational skills

Communication skills

Remote work

Time management

Self-motivated

Customer service

Administrative coordination

Job description

traveling-with-mchaila is seeking an Experience Coordination Specialist for a fully remote role, helping coordinate client experiences, manage details, and ensure a smooth process from start to finish.

This position emphasizes organization, planning, and independent work while supporting clients behind the scenes, keeping schedules, confirmations, and logistics organized and on track.