Remote Client Experience Coordinator

Effortless travel solutions ETS; Hilo (HI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to training and industry tools

Travel-related perks and benefits

Supportive team culture

Job summary

Effortless travel solutions ETS is looking for a Client Experience Coordinator to provide professional support to clients during their travel planning process. In this fully remote position, you will ensure effective communication and high client satisfaction while coordinating travel-related details.

The ideal candidate possesses strong communication skills and a customer service background, as well as a reliable internet connection. This role offers training and opportunities for professional development.

Qualifications

• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Reliable internet connection is required.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns.
• Ensure current and accurate travel-related information.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Customer service experience

Technology comfort

Job description

Effortless travel solutions ETS is looking for a Client Experience Coordinator to provide professional support to clients during their travel planning process. In this fully remote position, you will ensure effective communication and high client satisfaction while coordinating travel-related details.

The ideal candidate possesses strong communication skills and a customer service background, as well as a reliable internet connection. This role offers training and opportunities for professional development.