Remote Client Experience & Booking Coordinator

Nexoratalent; Dallas (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Nexoratalent is seeking a Customer Service Coordinator for a fully remote role, supporting clients from initial contact through service completion. You will coordinate bookings, answer inquiries, and ensure accurate information and timely responses to maintain satisfaction.

Ideal candidates value organized, detail-oriented work, and can multitask in a fast-paced environment while using digital communication tools to enhance the client experience.

Qualifications

• Previous customer service experience is a plus but not required.
• Excellent organizational skills and attention to detail.
• Ability to multitask and adapt in a fast-paced environment.
• Comfort using digital tools and communication platforms.
• Interest in client experience, coordination, or service-based industries.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms in a timely and professional manner.
• Assist with updates, changes, and general service-related questions.
• Provide clear and accurate information about services, processes, and requirements.
• Coordinate details related to client bookings and scheduled experiences.
• Confirm information, follow up with clients, and maintain organized records.
• Handle concerns with empathy, problem-solving skills, and attention to detail.
• Ensure a positive client experience from initial contact through completion of services.

Skills

Excellent organizational skills

Attention to detail

Multitasking

Digital tools proficiency

Customer service mindset

Job description

Nexoratalent is seeking a Customer Service Coordinator for a fully remote role, supporting clients from initial contact through service completion. You will coordinate bookings, answer inquiries, and ensure accurate information and timely responses to maintain satisfaction.

Ideal candidates value organized, detail-oriented work, and can multitask in a fast-paced environment while using digital communication tools to enhance the client experience.