Remote Vacation Experience Advisor

Travelbynight; Omaha (NE); On-site; USD 15,624 - 22,320; Full time

Benefits offered by this job

Flexible work schedule

Remote work

Industry training

Travel incentives

Professional growth opportunities

Job summary

Travelbynight is seeking a customer-focused remote travel planning assistant. You'll work with clients to understand their vacation goals, research options, coordinate bookings, and support travelers throughout their journey.

This role emphasizes delivering exceptional experiences and building lasting relationships. No prior travel industry experience is required; we value great communication, organization, and a willingness to learn in a flexible, remote environment.

Qualifications

• Experience in delivering excellent customer service and helping clients achieve travel goals.
• Strong communication and interpersonal skills are essential for client interactions.
• Highly organized with the ability to manage multiple bookings and tasks.
• Ability to research and compare vacation options effectively.

Responsibilities

• Understand clients' travel goals and preferences.
• Research and present vacation options that fit client needs.
• Coordinate bookings with suppliers and vendors.
• Support travelers throughout their journey and resolve issues.
• Create exceptional customer experiences that encourage repeat business.

Skills

Customer service

Communication

Organizational skills

Research skills

Problem solving

Job description

Travelbynight is seeking a customer-focused remote travel planning assistant. You'll work with clients to understand their vacation goals, research options, coordinate bookings, and support travelers throughout their journey.

This role emphasizes delivering exceptional experiences and building lasting relationships. No prior travel industry experience is required; we value great communication, organization, and a willingness to learn in a flexible, remote environment.