Remote Client Experience Admin Coordinator (Houston Area)

Virtua Health, Inc.; Houston (TX); Hybrid; USD 45,000 - 70,000; Full time

Benefits offered by this job

Flexible remote

Medical

Dental

Vision

Equity incentive

401k with match

Profit sharing

PTO 15 days

PTO 20 days after 1 year

Paid holidays

Company laptop

Mileage reimbursement

Job summary

Virtuas is seeking a detail-oriented coordinator to join the Client Experience team in a majority remote role. You will keep calendars, communications, and CRM records tidy, and ensure smooth coordination across service desk, consulting, sales ops, and finance. In-person meetings occur one day weekly in the Houston area.

You’ll focus on onboarding new clients, drafting clear emails, and tracking renewals while learning IT services basics to better support the team and clients.

Qualifications

• Strong organizational habits and a real attention to detail.
• Excellent written and verbal communication. You write clearly, sound friendly, and adapt tone to audience.
• Comfort with Microsoft 365 apps (Outlook/Teams/Word/Excel).
• Genuinely client-focused mindset and helping others daily.
• Ability to stay focused and productive in a mostly remote setting.
• Willingness to learn IT services basics to support the CX team.

Responsibilities

• Support the CX team with scheduling, meeting prep, follow-ups, and routine client communications.
• Help prepare agendas, notes, and recaps for client meetings and reviews.
• Keep CRM records, account notes, and project information accurate and up to date.
• Coordinate small tasks across service desk, consulting, sales ops, and finance so CX isn’t chasing.
• Assist with client onboarding paperwork and welcome communications.
• Track open items, renewal dates, and outstanding requests, flagging needs.
• Draft clear, friendly client emails and follow-ups in plain language.
• Support referral and review outreach and case-study coordination.

Skills

Organizational skills

Communication

Microsoft 365

CRM familiarity

Client-focused

Remote productivity

Outlook

Teams

Word

Excel

Tools

Outlook

Teams

Word

Excel

Job description

Virtuas is seeking a detail-oriented coordinator to join the Client Experience team in a majority remote role. You will keep calendars, communications, and CRM records tidy, and ensure smooth coordination across service desk, consulting, sales ops, and finance. In-person meetings occur one day weekly in the Houston area.

You’ll focus on onboarding new clients, drafting clear emails, and tracking renewals while learning IT services basics to better support the team and clients.