Remote Client Concierge & Service Coordinator

Travelwmissy; Louisville (KY); Remote; USD 17,000 - 28,000; Full time

Job summary

Travelwmissy seeks a Work From Home Customer Service Coordinator to support clients with questions, scheduling, reservations, and itinerary coordination from home.

No prior experience is required; training and ongoing support are provided. This is a fully remote role with flexible scheduling and access to digital tools.

You will respond to inquiries, update records, assist with confirmations and changes, and help ensure a positive, professional client experience.

Qualifications

• No prior experience required; training provided.
• Strong written and verbal communication skills.
• Organized and able to work independently with minimal supervision.
• Comfort using email and online systems; reliable follow-through.

Responsibilities

• Respond to client questions and service requests.
• Assist with scheduling, reservations, and confirmations.
• Provide updates and follow up on pending items.
• Maintain accurate client records.
• Help organize planning and itinerary details.
• Assist with routine changes or special requests.
• Support a positive and professional client experience.

Skills

Written communication

Verbal communication

Organization

Time management

Independence

Email familiarity

Job description

Travelwmissy seeks a Work From Home Customer Service Coordinator to support clients with questions, scheduling, reservations, and itinerary coordination from home.

No prior experience is required; training and ongoing support are provided. This is a fully remote role with flexible scheduling and access to digital tools.

You will respond to inquiries, update records, assist with confirmations and changes, and help ensure a positive, professional client experience.