Remote Client Benefit Advisor (Entry-Level)

AO Globe Life; Des Moines (IA); Remote; USD 27,000 - 41,000; Full time

Benefits offered by this job

Fully Remote Work Environment

Flexible Scheduling

Pre-Scheduled Client Consultations

Comprehensive Training & Licensing

Weekly Compensation

Recognition & Advancement

Supportive Team Culture

Job summary

AO Globe Life is seeking remote Customer Service Account Representatives to engage clients through scheduled virtual consultations and guide them through available benefit options that support financial protection. You’ll complete onboarding, document interactions, and participate in ongoing training to improve service quality.

This remote role emphasizes flexible scheduling, continuous development, and teamwork, with weekly compensation and licensing support to ensure successful client outcomes.

Qualifications

• Strong communication and interpersonal skills.
• Comfortable presenting information during virtual meetings.
• Organized and self-motivated while working in a remote environment.
• Able to use video conferencing platforms and digital tools confidently.
• Passion for helping individuals and families understand important financial protection options.
• Authorized to work in the United States.
• Access to a Windows-based laptop or PC with webcam and reliable internet connection.

Responsibilities

• Conduct scheduled virtual consultations with clients via Zoom.
• Listen to client needs and guide them through available benefit options.
• Clearly explain coverage details and answer questions with professionalism.
• Assist clients through the application and onboarding process.
• Maintain accurate documentation and follow-up communication.
• Participate in team meetings, training sessions, and professional development programs.
• Collaborate with peers and mentors to continually improve service and performance.

Skills

Communication skills

Virtual meeting presentation

Remote work organization

Video conferencing tools

Financial protection knowledge

Authorized to work in US

Tech troubleshooting

Tools

Zoom

Job description

AO Globe Life is seeking remote Customer Service Account Representatives to engage clients through scheduled virtual consultations and guide them through available benefit options that support financial protection. You’ll complete onboarding, document interactions, and participate in ongoing training to improve service quality.

This remote role emphasizes flexible scheduling, continuous development, and teamwork, with weekly compensation and licensing support to ensure successful client outcomes.