Remote Client Advocate: Rights & Empowerment

Placements24; Windsor Park (TN); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Professional development

Virtual training

Job summary

Placements24 is seeking a dedicated Remote Client Advocacy Specialist. This fully remote role focuses on empowering clients to navigate systems, assert rights, and obtain outcomes.

You will guide, inform, and support clients with a compassionate approach from a flexible, home-based setting. You will collaborate with a remote team, document progress in digital systems, and help clients understand resources while promoting self-advocacy and social justice.

Qualifications

• Excellent verbal and written communication with an empathetic tone.
• Experience in advocacy, social work, customer support, or related field.
• Proficiency using remote communication tools (video, email, phone).
• Strong organizational skills and attention to detail for remote work.
• Commitment to client rights and social justice principles.

Responsibilities

• Provide remote support and guidance to clients regarding their rights and resources.
• Assist clients in communicating needs to service providers and institutions.
• Research and gather information relevant to client cases and advocacy.
• Document client interactions, progress, and outcomes in electronic systems.
• Collaborate with remote team members and external partners to advocate for clients.
• Educate clients on self-advocacy techniques and strategies.

Skills

Verbal communication

Written communication

Empathy

Research skills

Organizational skills

Tools

Video conferencing

Email

Phone

Job description

Placements24 is seeking a dedicated Remote Client Advocacy Specialist. This fully remote role focuses on empowering clients to navigate systems, assert rights, and obtain outcomes.

You will guide, inform, and support clients with a compassionate approach from a flexible, home-based setting. You will collaborate with a remote team, document progress in digital systems, and help clients understand resources while promoting self-advocacy and social justice.