Remote Clarity PPM Admin - Night Shift

Lifelancer Ltd; EUA; Teletrabalho; USD 6300 - 11 000; Tempo integral

Resumo da oferta

Lifelancer Ltd is seeking an Applications Administrator - Clarity for a remote role based in India. The position provides day-to-day L2 support, administration, monitoring, data validation, and change-control aligned with SOX and IT governance.

The role emphasizes knowledge transfer and gradual development into broader Clarity application support. Responsibilities include incident handling, ticket management, UAT coordination, deployment support, and maintaining runbooks and documentation.

Qualificações

• Bachelor's Degree with a focus on IT, CS, Engineering or related field.

Responsabilidades

• Provide L2 support for routine Clarity incidents and service requests.
• Own assigned tickets through resolution or escalation.
• Maintain timely ticket updates and documentation.
• Perform routine Clarity administration and operational support.
• Monitor application health, queues, batch processes, and interfaces.
• Identify failed jobs or processes and follow escalation procedures.
• Perform data-integrity checks and document results.
• Support access and permissions in line with approved processes.
• Assist with testing incidents, fixes, upgrades and releases.
• Create and execute defined test cases and support UAT.

Conhecimentos

Clarity PPM

SQL

Application monitoring

SOX controls

Documentation

REST APIs

Linux

XOG

GEL scripting

NSQL

UAT testing

Formação académica

Bachelor's Degree

Ferramentas

XOG

GEL scripting

NSQL

REST APIs

Descrição da oferta de emprego

Lifelancer Ltd is seeking an Applications Administrator - Clarity for a remote role based in India. The position provides day-to-day L2 support, administration, monitoring, data validation, and change-control aligned with SOX and IT governance.

The role emphasizes knowledge transfer and gradual development into broader Clarity application support. Responsibilities include incident handling, ticket management, UAT coordination, deployment support, and maintaining runbooks and documentation.