Remote Claims Team Lead – Premises & General Liability

Sedgwick; Madison (WI); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible schedule

Referral program

Career development

Comprehensive benefits

401k on day one

Job summary

Sedgwick is seeking a Claims Team Lead to supervise multiple examiner teams for liability claims and to provide technical direction on adjudication. You will monitor workloads, train staff, and maintain diaries on complex claims while ensuring quality and regulatory compliance.

Ideal candidates bring 6+ years in claims with 2+ years in supervision, All 50 states licensing, and a willingness to work in a hybrid/remote setting. Sedgwick values growth, collaboration, and client service excellence.

Qualifications

• Education & Licensing: High School Diploma or GED required.
• Bachelor's degree from an accredited college or university preferred.
• Professional certification as applicable to line of business preferred.
• Experience: Six (6) years of claims experience or equivalent combination of education and experience required to include two (2) years claims supervisor experience.
• Licensing / Jurisdiction Knowledge: All 50 states & Home State or Reciprocal licensing required.

Responsibilities

• Supervises multiple teams of examiners, multiple product line examiners and/or several (minimum seven) technical operations colleagues for a wide span of control; may delegate some duties to others within the unit.
• Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office.
• Provides technical/jurisdictional direction to examiner reports on claims adjudication.
• Compiles reviews and analyzes management reports and takes appropriate action.
• Performs other duties as assigned; Supports the organization's quality program(s).
• Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.

Skills

Team leadership

Claims supervision

Quality review

Regulatory knowledge

Workload management

Education

High School Diploma or GED

Bachelor's degree preferred

Professional certification relevant to line of business

Tools

Claims management systems

Job description

Sedgwick is seeking a Claims Team Lead to supervise multiple examiner teams for liability claims and to provide technical direction on adjudication. You will monitor workloads, train staff, and maintain diaries on complex claims while ensuring quality and regulatory compliance.

Ideal candidates bring 6+ years in claims with 2+ years in supervision, All 50 states licensing, and a willingness to work in a hybrid/remote setting. Sedgwick values growth, collaboration, and client service excellence.