Senior Claims Team Lead - Auto & Liability

Sedgwick Claims Management Services Ltd; Northern (KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Sedgwick Claims Management Services Ltd seeks a Claims Team Lead for Auto to supervise multiple examiner teams, coach staff, and ensure accurate adjudication of liability claims. You will monitor workloads, provide training, and maintain client relationships.

Qualified candidates have a bachelor's degree and at least six years of claims experience with supervisory responsibilities; strong analytics, communication, and leadership skills are essential.

Qualifications

• Bachelor's degree and professional certifications as applicable.
• Six years of claims experience with two years in supervision are required.
• Strong knowledge of claims management processes across multiple product lines.

Responsibilities

• Supervises multiple teams of examiners and technical staff for liability claims.
• Provides technical/jurisdictional direction to examiner reports on claims adjudication.
• Monitors workloads, identifies trends, and recommends improvements.
• Performs quality reviews and ensures audit compliance and documentation.
• Maintains client relationships and facilitates communications.

Skills

Claims leadership

Team supervision

Analytical skills

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sedgwick Claims Management Services Ltd seeks a Claims Team Lead for Auto to supervise multiple examiner teams, coach staff, and ensure accurate adjudication of liability claims. You will monitor workloads, provide training, and maintain client relationships.

Qualified candidates have a bachelor's degree and at least six years of claims experience with supervisory responsibilities; strong analytics, communication, and leadership skills are essential.