Remote Auto Claims Team Lead

Sedgwick Claims Management Services Ltd; Northern (KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Sedgwick is seeking a Claims Team Lead for Auto to oversee multiple teams of examiners and staff handling liability claims. The role includes supervising workflows, providing technical guidance, and maintaining client relationships while ensuring quality and compliance.

The position offers remote work with opportunities to train, mentor, and improve processes. A bachelor’s degree and claims supervisory experience are preferred, along with strong communication and leadership skills.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Licenses as required.
• Professional certifications as applicable to line of business preferred.

Responsibilities

• Supervises multiple teams of examiners and staff across liability claims.
• Provides technical/jurisdictional direction to examiner reports.
• Monitors workloads and conducts performance development discussions.
• Reviews reserve amounts on high cost claims and approves dispositions.
• Maintains client relationships and communicates claim status and resolutions.

Skills

Claims management

Leadership

Communication

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sedgwick is seeking a Claims Team Lead for Auto to oversee multiple teams of examiners and staff handling liability claims. The role includes supervising workflows, providing technical guidance, and maintaining client relationships while ensuring quality and compliance.

The position offers remote work with opportunities to train, mentor, and improve processes. A bachelor’s degree and claims supervisory experience are preferred, along with strong communication and leadership skills.