Remote Claims Quality Assurance Analyst

Sedgwick; Coralville (IA); Remote; USD 65,000 - 95,000; Full time

Job summary

Sedgwick is seeking a Performance Assurance Analyst to perform quality reviews on personal and commercial lines claims up to $300,000 and ensure compliance with client guidelines and company standards. The role supports remote teams across Telecommuter TX/FL/OH/WI/IA and uses Xactimate and Symbility to document findings and drive improvements.

The ideal candidate has a Bachelor's degree (All-Lines adjuster license preferred), five years of claims experience including three years at an advanced

Qualifications

• Bachelor's degree preferred; eligible for All-Lines adjuster license.
• Five years of related claims experience, including three years at an advanced file-review level.

Responsibilities

• Perform quality reviews of Personal and Commercial Lines claims up to $300,000.
• Interpret policies and client guidelines to ensure compliance.
• Guide field colleagues on revisions to meet guidelines.
• Document review findings per team processes.
• Identify training opportunities for the Team Lead and support QA objectives.

Skills

Claims handling

Quality assurance

Analytical skills

Written communication

Team collaboration

Education

Bachelor's degree

Tools

Xactimate

Symbility

Job description

Sedgwick is seeking a Performance Assurance Analyst to perform quality reviews on personal and commercial lines claims up to $300,000 and ensure compliance with client guidelines and company standards. The role supports remote teams across Telecommuter TX/FL/OH/WI/IA and uses Xactimate and Symbility to document findings and drive improvements.

The ideal candidate has a Bachelor's degree (All-Lines adjuster license preferred), five years of claims experience including three years at an advanced