Remote Claims Field Investigator

MOUNTAIN WEST FARM BUREAU INSURANCE; Oregon; Hybrid; USD 49,000 - 58,000; Full time

Benefits offered by this job

401K contribution match

7 paid holidays including Black Friday

Generous PTO including volunteer time

Gym membership cost sharing

Job summary

Mountain West Farm Bureau Insurance is hiring a Claims Field Representative to investigate and determine liability for personal, casualty, or property claims. This full-time remote role requires residing in the Sidney, MT area and typically involves 40 hours per week.

You will learn to communicate effectively with insureds, claimants, and other parties to resolve claims, while meeting licensing, driving, and travel requirements as needed and maintaining required documentation.

Qualifications

• High school degree or GED.
• Knowledge of Microsoft Office Suite or similar software.
• Ability to pass a state adjuster's licensing exam.
• Valid driver's license and willingness to travel to claim sites as required.
• Ability to work independently with minimum supervision.

Responsibilities

• Investigate and analyze claims to determine extent of liability for personal, casualty or property loss.
• Learn to effectively communicate with insureds, claimants, and other parties to investigate and resolve claims.
• Operate in various locations including office settings and claimants' sites; may require walking and climbing.
• Maintain productivity tools and complete required reports and documentation.

Skills

Great Communicator

Active Learner

Active Listener

Analytical Thinker

Conflict Management

Critical Thinker

Problem Solver

Decision Making

Customer Service

Independent Judgement

Tools

Microsoft Office Suite

Job description

Mountain West Farm Bureau Insurance is hiring a Claims Field Representative to investigate and determine liability for personal, casualty, or property claims. This full-time remote role requires residing in the Sidney, MT area and typically involves 40 hours per week.

You will learn to communicate effectively with insureds, claimants, and other parties to resolve claims, while meeting licensing, driving, and travel requirements as needed and maintaining required documentation.