Remote Claims Expediter - Insurance Support

Auto-Owners Insurance; Lansing (MI); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Matched 401(k)

Fully-funded pension plan

Generous paid time off

Structured training program

Employee mentoring

Job summary

Auto-Owners Insurance in Lansing, MI is seeking a motivated Claim Expediter to support the claims process. The role involves contacting parties, managing documentation, and responding to customer inquiries. A high school diploma and customer service experience are preferred. The position offers a merit-based work-from-home program after training, competitive salary, and benefits including a matched 401(k) and paid time off. Join us for a rewarding career in insurance at Auto-Owners Insurance!

Qualifications

• Experience in customer service.
• Ability to obtain a claim adjuster’s license if required.
• Good communication skills to handle claims and inquiries.

Responsibilities

• Contact involved parties and describe the claim process.
• Initiate the completion of claim documentation.
• Answer customer inquiries related to pending claims.
• Use computer systems to manage claim information.

Skills

Customer service experience

Above average communication skills (written and verbal)

Education

High school education or equivalent

Job description

Auto-Owners Insurance in Lansing, MI is seeking a motivated Claim Expediter to support the claims process. The role involves contacting parties, managing documentation, and responding to customer inquiries. A high school diploma and customer service experience are preferred. The position offers a merit-based work-from-home program after training, competitive salary, and benefits including a matched 401(k) and paid time off. Join us for a rewarding career in insurance at Auto-Owners Insurance!