Remote Claims Assistant: Grow with a Caring Team

Sedgwick; Carson City (NV); Remote; USD 17,000 - 24,000; Full time

Job summary

Sedgwick is seeking a Claims Assistant to support claims staff, perform clerical duties, and handle general office tasks across client programs. The role involves data entry, correspondence handling, and report generation in a claims system.

The position emphasizes strong communication, organizational skills, and teamwork within a flexible environment. A high school diploma or GED and basic customer service experience are required.

Qualifications

• Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
• High school diploma or GED required.
• Excellent oral and written communication.

Responsibilities

• Inputs and reviews notes/diaries in claims management system as instructed.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Set up, assign, reassign, and reopen claims within the claims management system.
• Maintain claim data, including policy, coverage, date of loss (DOL), date of birth (DOB), and account information.
• Process letters, along with other claim-related correspondence.
• Generate reports, including loss runs and other claims-related reporting.

Skills

Oral & Written Communication

Microsoft Office

Strong Organizational Skills

Teamwork

Performance Competencies

Education

High school diploma or GED

Job description

Sedgwick is seeking a Claims Assistant to support claims staff, perform clerical duties, and handle general office tasks across client programs. The role involves data entry, correspondence handling, and report generation in a claims system.

The position emphasizes strong communication, organizational skills, and teamwork within a flexible environment. A high school diploma or GED and basic customer service experience are required.