Remote Claims Assistant: Admin & Data Entry

Sedgwick; Little Rock (AR); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with matching

PTO

Disability insurance

Life insurance

Employee assistance program

Job summary

Sedgwick is hiring a Claims Assistant for a US remote telecommuter position. The role provides support to claims staff and involves data entry, document management, and basic customer service across client programs.

Ideal candidates have a high school diploma or GED and at least six months of clerical or customer service experience. A comprehensive benefits package includes medical, dental, 401k matching, PTO, and more.

Qualifications

• Six months of clerical or customer service experience or equivalent combination of education and experience required.
• High school diploma or GED required.

Responsibilities

• Inputs and reviews notes/diaries in claims management system as instructed.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.
• Set up, assign, reassign, and reopen claims within the claims management system.
• Maintain claim data, including policy, coverage, date of loss, date of birth, and account information.
• Process letters and other claim-related correspondence.
• Upload and manage claim documentation, including legal files, policy documents, and medical records requests.
• Process settlement payments, expense invoices, returned checks, and vendor setup requests.
• Respond to general emails, phone calls, auditor requests, and other stakeholder inquiries.
• Generate reports, including loss runs and other claims-related reporting.
• Review and enter claim notes, diaries, and other information into the claims management system.
• Perform general administrative duties including mail processing, filing, scanning, faxing, and report distribution.
• Support special projects and other duties as assigned.
• Performs other duties as assigned.

Skills

Excellent communication

Teamwork

Organizational skills

MS Office proficiency

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick is hiring a Claims Assistant for a US remote telecommuter position. The role provides support to claims staff and involves data entry, document management, and basic customer service across client programs.

Ideal candidates have a high school diploma or GED and at least six months of clerical or customer service experience. A comprehensive benefits package includes medical, dental, 401k matching, PTO, and more.