Remote Claims Assistant: Organized, Detail‑Oriented Support

Sedgwick; Montpelier (VT); Remote; USD 12,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with matching

PTO

Employee assistance program

HSA/FSAs

Job summary

Sedgwick is seeking a Claims Assistant to support claims staff from a US telecommuting location. The role involves inputting and reviewing notes, handling calls and appointments, and preparing reports within the claims management system.

Responsibilities include processing letters, managing documentation, and handling settlements and vendor setups. The position emphasizes teamwork, strong communication, and organizational skills, with a comprehensive benefits package and starting pay noted at

Qualifications

• Six months clerical or customer service experience or equivalent combination of education and experience required.
• High school diploma or GED required.
• Strong verbal and written communication; PC literate with standard office software.

Responsibilities

• Inputs and reviews notes/diaries in claims management system as instructed.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.
• Set up, assign, reassign, and reopen claims within the claims management system.
• Maintain claim data, including policy, coverage, date of loss, date of birth, and account information.
• Process letters and other claim-related correspondence.
• Upload and manage claim documentation, including legal files, policy documents, and medical records requests.
• Process settlement payments, expense invoices, returned checks, and vendor setup requests.
• Respond to general emails, phone calls, auditor requests, and other stakeholder inquiries.
• Generate reports, including loss runs and other claims-related reporting.
• Review and enter claim notes, diaries, and other information into the claims management system.
• Perform general administrative duties including mail processing, filing, scanning, faxing, and report distribution.
• Support special projects and other duties as assigned.
• Performs other duties as assigned.

Skills

Communication

Microsoft Office

Organization

Teamwork

Performance standards

Education

High school diploma or GED

6 months clerical or customer service experience

Tools

Microsoft Office

Job description

Sedgwick is seeking a Claims Assistant to support claims staff from a US telecommuting location. The role involves inputting and reviewing notes, handling calls and appointments, and preparing reports within the claims management system.

Responsibilities include processing letters, managing documentation, and handling settlements and vendor setups. The position emphasizes teamwork, strong communication, and organizational skills, with a comprehensive benefits package and starting pay noted at