Remote Circuit Delivery Coordinator

CommandLink, LLC; EUA; Teletrabalho; USD 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Room to grow

Flexible time off

Fun events

Employee referral bonuses

Resumo da oferta

Command|Link is a global SaaS platform delivering network, voice, and IT security solutions. This fully remote role as a Circuit Delivery Coordinator oversees third‑party resources, ensuring timely order delivery and quality standards across internet, voice, and SDWAN services.

You will work with project managers, customers, vendors, and internal teams to drive escalations and maintain clear communications.

Qualificações

• 1+ years of experience in telecommunications or managed services.
• Ability to document dependencies and priorities clearly.
• Experience coordinating third‑party resources and vendors.
• Strong written and verbal communication skills.

Responsabilidades

• Support project managers and the PM team in provisioning orders for internet, voice, and SDWAN services.
• Process carrier orders including new services, upgrades, moves, changes, and disconnects.
• Request and manage dispatches to ensure timely delivery.
• Coordinate third‑party resources to meet quality standards.
• Provide updates to project managers throughout the delivery cycle.
• Prioritize daily workload and manage escalation when needed.
• Communicate with customers, vendors, and internal teams.
• Status large project installations and track order progress.
• Take on additional tasks to support team success.

Conhecimentos

Telecom industry experience

Excellent communication

Project coordination

Customer service

Dependency/priority documentation

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Command|Link is a global SaaS platform delivering network, voice, and IT security solutions. This fully remote role as a Circuit Delivery Coordinator oversees third‑party resources, ensuring timely order delivery and quality standards across internet, voice, and SDWAN services.

You will work with project managers, customers, vendors, and internal teams to drive escalations and maintain clear communications.