Remote Child & Family Services Case Manager

Iowa National Guard; Sioux City (IA); Hybrid; USD 52,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

Paid Time Off

Retirement Plans

Flexible Spending Accounts

Insurance Coverage

Employee Assistance Program

Employee Discount Programs

Job summary

The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being & Protection, Bureau of Child Protective Services, is seeking a Child & Family Services Case Manager for the Western Iowa Service Area. Based out of Woodbury County HHS in Sioux City, you will cover Sioux City and surrounding areas.

You will coordinate services, monitor progress, advocate for families, and support permanency and reunification whenever possible, building lasting trust with those you serve.

Qualifications

• Experience in child welfare or family services preferred.
• Strong communication and collaboration abilities.
• Ability to assess safety and risk in families.
• Experience documenting case notes and reports.
• Knowledge of court processes and permanency planning.

Responsibilities

• Assess risk and safety factors affecting children and families in a variety of settings
• Schedule and conduct monthly in-home visits with parents and children
• Complete timely and accurate documentation, including case notes and court reports
• Attend court hearings and testify as required
• Respond to crisis situations with urgency, offering immediate support and stabilizing interventions
• Collaborate with legal professionals, law enforcement, treatment providers, and other community partners
• Manage a diverse and dynamic caseload with flexibility and analytical reasoning

Skills

Engagement and advocacy

Crisis management

Oral and written communication

Observational, analytical skills

Prioritization and time management

Job description

The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being & Protection, Bureau of Child Protective Services, is seeking a Child & Family Services Case Manager for the Western Iowa Service Area. Based out of Woodbury County HHS in Sioux City, you will cover Sioux City and surrounding areas.

You will coordinate services, monitor progress, advocate for families, and support permanency and reunification whenever possible, building lasting trust with those you serve.