Remote Channel Partnerships Manager

Patch My PC; Northern (KY); Hybrid; USD 65,000 - 78,000; Full time

Benefits offered by this job

401k Match

Health insurance

FSA/HSA

Fertility benefits

Parental leave

PTO

Volunteer leave

Donation matching

Tuition reimbursement

Gym membership

Internet stipend

Pet insurance

Job summary

Patch My PC is seeking an Account Manager to grow and support our channel partner ecosystem. This fully remote role reports to a UK-based leader and will manage a high-volume portfolio of small and mid-sized channel partners, VARs and MSPs.

You will own post-sales lifecycle, onboarding, renewals, licensing, and coordinate with partners on renewals, upgrades, and commercial activities, ensuring a seamless partner and end-user experience.

Qualifications

• 3+ years of experience with channel partners, MSPs, or resellers.
• Experience in B2B technology sales/ecosystem.
• Ability to identify renewal risks and expansion opportunities.
• Strong organizational skills and follow-through.

Responsibilities

• Manage a high-volume portfolio of channel partners and MSPs.
• Oversee post-sales lifecycle: onboarding, renewals, licensing.
• Be the primary Patch My PC contact for end-user customers.
• Collaborate with Partner Development Manager on renewal strategy.
• Maintain CRM hygiene and accurate partner attribution.
• Surface customer health signals to strengthen account strategy.
• Coordinate with partners on renewals, upgrades, and commercial activities.

Skills

Channel partnerships

B2B technology accounts

Renewal risk identification

Portfolio management

Cross-functional collaboration

Communication skills

Job description

Patch My PC is seeking an Account Manager to grow and support our channel partner ecosystem. This fully remote role reports to a UK-based leader and will manage a high-volume portfolio of small and mid-sized channel partners, VARs and MSPs.

You will own post-sales lifecycle, onboarding, renewals, licensing, and coordinate with partners on renewals, upgrades, and commercial activities, ensuring a seamless partner and end-user experience.