Remote Change Leader & Business Analytics Specialist

Capio Group; California; Hybride; USD 125 000 - 135 000; Plein temps

Résumé du poste

Capio Group is seeking an experienced Organizational Change Manager/Business Analyst for a full-time remote position. The salary ranges from $125,000 to $135,000. The role includes assessing business processes, conducting data analysis, and implementing improvement strategies.

The ideal candidate will have at least 5 years of relevant experience and must possess a Bachelor’s degree along with a Prosci Organizational Change Management Certification. Join a diverse team committed to operational efficiency and client success.

Qualifications

• 5 years of experience applying analytical processes on IT projects.
• 3 years of experience in business systems analysis and design.
• 5 years of experience supporting organizational change tied to IT system implementations.
• Current Prosci Organizational Change Management Certification.
• 1 year of experience with Accela Civic Platform.

Responsabilités

• Work cross-functionally to assess and document existing business processes.
• Conduct data and process analysis to identify inefficiencies.
• Develop and implement process improvement strategies.
• Lead continuous improvement initiatives.
• Support change readiness assessments and communication.

Connaissances

Analytical processes on IT projects

Business systems analysis and design

Prosci Organizational Change Management Certification

Business process mapping

Stakeholder engagement

Formation

Bachelor’s Degree

Outils

Accela Civic Platform

Description du poste

Capio Group is looking for an experienced Organizational Change Manager (OCM)/Business Analyst !

Full-time employee - Remote
Salary: $125,000 - $135,000

About Us:

Capio Group is a California-based Information Technology Consulting firm serving the public sector since 2010. We assist the Government in delivering large, complex systems and solutions. Capio Group is a small, but quickly growing firm that mixes good ideas, with great people, to achieve extraordinary results for our clients. We offer the salary and benefits of the bigger companies, with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:

Capio Group is looking for an experienced Organizational Change Manager (OCM)/Business Analyst to work as a part of the team to enhance the client's existing systems into a single solution by integrating a centralized database system. This integrated solution will eliminate duplicate and redundant data systems which would improve the tracking, regulation of licensing, compliance, and laboratory activities. The centralized system would streamline services for consumers, support more robust reporting, such as real-time tracking of applicant, licensee and compliance performance measures, trend analysis to inform policy development, and data-driven adjustments to business processes that increase efficiency and accountability. A centralized system would strengthen the client oversight by increasing operational efficiency, supporting evidence-based decision-making, improving customer service, and accelerating regulatory responsiveness.
The Organizational Change Manager (OCM)/Business Analyst will be responsible for tasks including but not limited to:

• Working cross-functionally to assess and document existing business processes by leveraging experience with BPI methodologies.
• Conducting data and process analysis to identify inefficiencies, bottlenecks, and areas for improvement.
• Developing, recommending, and implementing process improvement strategies to optimize performance including Business Process and Workflow diagrams that will be used to implement a new solution.
• Identify data-driven insights that can be used to measure the effectiveness of process changes and drive sustainable improvements.
• Provide guidance and training to employees on process changes to ensure successful adoption.
• Lead and support continuous improvement initiatives to drive operational efficiency across the client organization.
• Support Change Readiness: Assess project readiness for implementation, develop the client's readiness plan and roadmap, and facilitate readiness communication and feedback loops.
• Support Prosci ADKAR Adoption for the project: Conduct ADKAR assessment, develop remediation plans and assessments, and create ADKAR progress tracking roadmap.
• Continuous Improvement and Reinforcement: Develop a continuous improvement roadmap and establish reinforcement strategies for sustaining change.

Mandatory Experience:

• Within the last ten (10) years, must have at least five (5) years of experience applying analytical processes on IT projects.
• Within the last ten (10) years, at least three (3) years of applying analytical processes on IT Projects experience must have been in business systems analysis and design.
• Must possess a Bachelor’s Degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of the degree must be provided upon request.
• Within the last ten (10) years, must have five (5) years of experience supporting organizational change tied to IT system implementations.
• Must possess a current Prosci Organizational Change Management Certification. May not be substituted with additional experience. A copy of the certification must be provided upon request.
• Within the last ten (10) years, must have a minimum one (1) year of experience with Accela Civic Platform or Accela licensing and enforcement modules.
• Must be able to provide a client/user end reference contact information for each applicable project meeting the requirements upon request in the qualification form. In addition, you must be able to submit completed reference forms when requested. Each reference form must be signed by the referenced individual. The reference contact must be a representative of the company for which the project was developed and must have served in a management or supervisory role.
• Within the last ten (10) years, b ackground in business process mapping, future-state design, and stakeholder engagement.
• Within the last ten (10) years, experience working with licensing, enforcement, compliance, or regulatory staff.
• Within the last ten (10) years, a bility to translate technical changes into operational impacts for end users.
  

Within the last ten (10) years, b ackground in business process mapping, future-state design, and stakeholder engagement.

Within the last ten (10) years, experience working with licensing, enforcement, compliance, or regulatory staff.

Within the last ten (10) years, a bility to translate technical changes into operational impacts for end users.

At Capio Group, our employees are our greatest asset and diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unyielding and is central to our mission and to our impact. We know that having diverse perspectives helps to generate better ideas to solve the complex problems of our diverse clients and the communities they serve.

Are you a legal resident of United States? This is a mandatory requirement for this job?*

Within the last ten (10) years, how many years of FTE experience do you have applying analytical processes on IT projects?*

Within the last ten (10) years, how many years of applying analytical processes on IT projects experience must have been in business systems analysis and design?*

Do you possess a bachelor’s degree? A copy of the degree must be provided upon request. Alternatively, qualifying experience may be substituted for the required education on a year-for-year basis.*

Within the last ten (10) years, how many years of experience do you have supporting organizational change tied to IT system implementations?*

Do you possess a current Prosci Organizational Change Management Certification? A copy of the certificate must be provided upon request. May not be substituted with additional experience.*

Within the last ten (10) years, how many years of experience do you have with Accela Civic Platform or Accela licensing and enforcement modules?*

Can you provide a client/user end reference contact information for each applicable project meeting the requirements upon request in the qualification form? In addition, you must be able to submit completed reference forms when requested. Each reference form must be signed by the referenced individual. The reference contact must be a representative of the company for which the project was developed and must have served in a management or supervisory role.*

Within the last ten (10) years, how many years of experience do you have in business process mapping, future-state design, and stakeholder engagement?*

Within the last ten (10) years, how many years of working experience do you have with licensing, enforcement, compliance, or regulatory staff?*

Within the last ten (10) years, do you have ability to translate technical changes into operational impacts for end users?*