Remote Central Scheduling Specialist

QualDerm Partners, LLC; Chicago (IL); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider, QualDerm Partners, LLC, seeks a Central Scheduling Specialist for a fully remote position (must be near Lombard, IL). This role focuses on managing inbound calls for scheduling appointments and providing exceptional customer service to patients. Candidates should have a High School Diploma and preferably experience in healthcare customer service, making it an exciting opportunity in a supportive and dynamic environment.

Benefits

Competitive Pay

Medical, dental, and vision benefits

401(k) with company match

Paid Time Off and Holidays

Company paid life insurance

Short-term and long-term disability

Employee Assistance Program (EAP)

Employee Discounts

Employee Referral Bonus Program

Qualifications

• 1 year customer service experience in health care preferred.
• Strong communication and interpersonal skills.
• Ability to handle a large volume of inbound calls.

Responsibilities

• Manage scheduling and registration for appointments.
• Serve as the first point of contact for patients.
• Ensure exemplary customer service.

Skills

Customer Service

Listening Skills

Education

High School Diploma

Associates Degree

Job description

Fully remote position! Must be within driving distance of Lombard, IL

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm Partners, we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you! Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees.

Position Summary

The Central Scheduling Specialist will be responsible for administrative duties related to scheduling and registration. This individual will manage a large volume of inbound calls to schedule appointments for the QualDerm Partners practice locations. This individual is the first point of contact for patients and will ensure their needs are met through exemplary customer service and listening skills.

High School Diploma required; Associates Degree preferred

1 year customer service experience in health care offices preferred

• Competitive Pay
• Medical, dental, and vision
• 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
• Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
• Company paid life insurance and additional coverage available
• Short-term and long-term disability, accident and critical illness, and identity theft protection plans
• Employee Assistance Program (EAP)
• Employee Discounts
• Employee Referral Bonus Program

QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.