Remote Cash Posting & Credit Resolution Lead

TEKsystems; United States; Remote; USD 60.000 - 103.000; Vollzeit

Benefits dieser Stelle

Fully remote leadership role

Competitive benefits

Generous PTO & benefits

Zusammenfassung

TEKsystems is seeking a Cash Posting & Credit Resolution Manager to lead payment posting and credit resolution across hospital and professional billing. You will supervise a team of about 30, including supervisors, team leads, analysts, and vendor-supported resources, driving accurate posting and timely resolution.

The role partners with revenue cycle leadership to optimize workflows, improve accuracy, and enhance overall performance in a primarily remote environment across multiple states.

Qualifikationen

• Bachelor's degree in Business, Healthcare Administration, or related field preferred.
• 5+ years of healthcare revenue cycle experience required, with cash posting, credit resolution, billing & collections, insurance follow-up, denial management, or payment processing.
• 3+ years of management or supervisory experience.
• Experience leading healthcare revenue cycle teams strongly preferred.
• Experience with Hospital Billing (HB) and/or Professional Billing (PB).
• Epic experience; EFT and ERA enrollment knowledge is a plus.
• Strong leadership, communication, organizational, and relationship-building skills.
• Ability to lead and motivate a primarily remote workforce.

Aufgaben

• Lead cash posting and credit resolution operations across multiple revenue cycle functions.
• Manage supervisors, team leads, analysts, and vendor-supported resources.
• Ensure timely and accurate posting of manual and electronic payments.
• Oversee credit balance resolution processes, work queues, quality audits, and posting logic.
• Support EFT/ERA enrollment activities and payer setup processes.
• Monitor productivity, quality, and operational metrics to drive continuous improvement.
• Partner with leadership to streamline workflows, reduce errors, and improve efficiencies.
• Coach, develop, and mentor frontline leaders and staff.
• Support hiring, onboarding, training, and employee engagement initiatives.
• Ensure compliance with HIPAA and all applicable regulatory requirements.
• Collaborate with internal stakeholders, payers, vendors, and banking partners to resolve issues and improve processes.

Kenntnisse

Cash Posting

Credit Resolution

Billing & Collections

Insurance Follow-Up

Denial Management

Payment Processing

Remote leadership

Ausbildung

Bachelor's degree in Business/Healthcare Administration

Tools

Epic

EFT/ERA enrollment knowledge

Jobbeschreibung

TEKsystems is seeking a Cash Posting & Credit Resolution Manager to lead payment posting and credit resolution across hospital and professional billing. You will supervise a team of about 30, including supervisors, team leads, analysts, and vendor-supported resources, driving accurate posting and timely resolution.

The role partners with revenue cycle leadership to optimize workflows, improve accuracy, and enhance overall performance in a primarily remote environment across multiple states.