Remote Case Manager, Student Wellness & Support

Loyola University; Maryland; Hybrid; USD 53,000 - 66,000; Full time

Job summary

Loyola University Maryland is seeking a Case Manager to support students through educational and personal challenges, crisis situations, and referrals to community resources. The role collaborates with faculty, staff, and campus services to ensure appropriate care and follow-up.

Requires a Master’s degree and 1–3 years of relevant experience in higher education or similar settings. Position offers full-time status with hybrid remote work options and competitive compensation.

Qualifications

• Knowledge of advising and counseling techniques in higher education.
• Broad knowledge of physical and mental health care and services, crisis management, and suicidal assessment.
• Experience interfacing with hospitals, insurance companies, families to assist students.

Responsibilities

• Serve as primary resource for managing student issues related to distress and crises.
• Coordinate intervention plans and communicate with affected students and staff.
• Develop and maintain referral networks with community health providers and services.

Skills

Counseling techniques

Crisis management

Interpersonal communication

Collaboration with health providers

Education

Master’s degree

Tools

Ellucian/Colleague

Maxient

Job description

Loyola University Maryland is seeking a Case Manager to support students through educational and personal challenges, crisis situations, and referrals to community resources. The role collaborates with faculty, staff, and campus services to ensure appropriate care and follow-up.

Requires a Master’s degree and 1–3 years of relevant experience in higher education or similar settings. Position offers full-time status with hybrid remote work options and competitive compensation.