Remote Case Management Coordinator - Care Transitions

Paycom; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Paycom is seeking a Case Management Coordinator – Inpatient to facilitate the transition of patients from inpatient facilities to appropriate levels of care. You will coordinate discharge planning, arrange follow-ups, and address barriers to ensure smooth, patient-centered care transitions.

This role supports multidisciplinary teams, emphasizes collaboration with providers and payer partners, and aims to reduce readmissions while aligning with value-based care strategies.

Qualifications

• Strong communication, counseling, and documentation skills.
• Proficiency in EMR platforms, Microsoft Office, and clinical tools.
• Knowledge of medical terminology and post-acute care services.
• Understanding of healthcare navigation and social determinants of health.
• Ability to work collaboratively across teams and independently.

Responsibilities

• Initiate discharge planning upon notification of patient admission.
• Engage patients at inpatient or post-acute facilities and assess discharge readiness.
• Collaborate with Hospitalists, discharge planners, and payer care teams to develop discharge plans.
• Coordinate timely follow-up appointments with PCPs and specialists per discharge instructions.
• Educate patients and families about care instructions, resources, and home-based options.
• Identify and address barriers to safe discharge, including transportation and social needs.
• Document interactions, plans, and care coordination activities in the EMR.
• Monitor and report patient outcomes and care effectiveness to interdisciplinary teams.
• Facilitate communication between providers, facilities, and community-based organizations.
• Contribute to process improvement initiatives related to care transitions.

Skills

EMR proficiency

Microsoft Office

Medical terminology

Care coordination

Communication skills

Education

High school diploma or equivalent

Tools

EMR platforms

Job description

Paycom is seeking a Case Management Coordinator – Inpatient to facilitate the transition of patients from inpatient facilities to appropriate levels of care. You will coordinate discharge planning, arrange follow-ups, and address barriers to ensure smooth, patient-centered care transitions.

This role supports multidisciplinary teams, emphasizes collaboration with providers and payer partners, and aims to reduce readmissions while aligning with value-based care strategies.