Remote Case Coordinator - Healthcare Scheduling

MediPro Direct, Inc.; Portland (OR); Remote; USD 36,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off + holidays

Training and development

Job summary

MediPro Direct, Inc. is seeking a highly organized Clinical Case Coordinator to join our remote team. In this role, you’ll schedule medical exams, coordinate appointments, and ensure smooth communication between clients, patients, and medical professionals.

The ideal candidate is dependable, detail-focused, and comfortable handling multiple tasks in a fast-paced environment. The position is full-time, remote, and requires residing in Oregon.

Qualifications

• 3+ years experience in scheduling, customer service, or administrative support.
• Strong communication and organizational skills.
• Proficiency with computers and scheduling tools.
• High attention to detail and time management.
• Ability to work independently in a remote setting.
• Familiarity with HIPAA regulations (preferred).
• Experience in healthcare scheduling or medical operations (preferred).

Responsibilities

• Manage a high volume of active medical cases from initial outreach through appointment completion.
• Contact patients and healthcare professionals to coordinate and confirm medical appointments nationwide.
• Handle frequent inbound and outbound telephone calls with professionalism and empathy.
• Prioritize time-sensitive cases and meet scheduling and response deadlines.
• Proactively follow up on outstanding appointments and unresolved issues.

Skills

Scheduling

Customer service

Administrative support

Communication

Organizational skills

Remote work

Tools

Scheduling tools

Job description

MediPro Direct, Inc. is seeking a highly organized Clinical Case Coordinator to join our remote team. In this role, you’ll schedule medical exams, coordinate appointments, and ensure smooth communication between clients, patients, and medical professionals.

The ideal candidate is dependable, detail-focused, and comfortable handling multiple tasks in a fast-paced environment. The position is full-time, remote, and requires residing in Oregon.