Remote Care Navigator & Resource Specialist

Spectraforce Technologies, Inc.; Fort Myers (FL); Remote; USD 50,000 - 65,000; Full time

Job summary

Spectraforce Technologies, Inc. is seeking a Resource Specialist to provide remote care management and connect members with local resources. You will assess health care needs, refer to health plan providers, educate on benefits, and address social determinants of health for a caseload of 100 members.

The role supports coordination of care and documentation in the electronic health record. The position requires a Bachelor’s degree and 2–4 years of related experience, with 8–5 Monday–Friday hours.

Qualifications

• Bachelor's degree and 2-4 years of related experience.
• Experience with health plans and foster care/adoption is a plus.
• Proficiency in Microsoft Office (Outlook, Word, Excel) preferred.

Responsibilities

• Provide resource support to members and connect to local resources based on assessments.
• Identify best local resources for members based on needs and best practices.
• Coordinate care remotely, assess health care needs, refer to providers, educate on benefits, and address social determinants of health.
• Maintain a caseload of 100 members and document outreach notes, assessments and care plans in the EHR.

Skills

Health plan exp

Foster care exp

Microsoft Office

Education

Bachelor's degree

Job description

Spectraforce Technologies, Inc. is seeking a Resource Specialist to provide remote care management and connect members with local resources. You will assess health care needs, refer to health plan providers, educate on benefits, and address social determinants of health for a caseload of 100 members.

The role supports coordination of care and documentation in the electronic health record. The position requires a Bachelor’s degree and 2–4 years of related experience, with 8–5 Monday–Friday hours.