Remote Care Navigator for Children & Families

CLCF; New York (NY); On-site; USD 45,000 - 66,000; Part time

Job summary

CLCF is seeking a Care Manager (contract) to provide compassionate support, advocacy, and care coordination for children and families facing medical, emotional, or behavioral challenges. The role is remote, requires residency in New York State or nearby, and monthly in-person visits across New York.

The position emphasizes assessments, care planning, referrals, and collaboration with healthcare providers, schools, and community partners.

Qualifications

• Bachelor's or Master's degree with relevant experience.
• Ability to travel for home visits within New York.
• Experience with families facing medical or emotional challenges.

Responsibilities

• Assess clients' eligibility for services and determine the level of support required.
• Conduct home, hospital, school, and community visits as needed.
• Build supportive relationships with children and their family members, providing ongoing emotional support and guidance.
• Complete comprehensive assessments of clients' medical, emotional, social, educational, and practical needs.
• Develop, implement, and update individualized care plans based on family goals and identified needs.
• Connect families with appropriate healthcare providers, community programs, social services, educational resources, and financial assistance programs.
• Coordinate communication among children, parents, caregivers, healthcare professionals, educators, insurance providers, and other service partners.
• Collect and maintain client information and documentation accurately and in a timely manner.
• Maintain detailed case notes and records of client and family interactions.
• Monitor client progress and evaluate the effectiveness of care plans, making adjustments as needed.
• Research and identify local, regional, and national resources that address the unique needs of children and their families.
• Advocate for children and families by facilitating access to services, making calls, writing correspondence, attending meetings, and assisting with problem resolution.
• Prepare reports and maintain case files to ensure compliance with organizational policies, program requirements, and audit standards.
• Complete all required documentation in accordance with funding, program, and regulatory guidelines.
• Support families during challenging situations, helping them navigate healthcare systems and other service networks.
• Participate in team meetings and collaborate with internal and external stakeholders to promote comprehensive care.
• Assist with special projects and other duties as assigned.

Skills

Communication skills

Research local resources

Interpersonal skills

Case management

Organization

Problem solving

Microsoft Office

Google Workspace

Confidentiality

Independent work

Education

Bachelor's degree with 2 years of relevant experience

Master's degree with 1 year of relevant experience

Tools

Microsoft Office

Google Workspace

Case management software

Job description

CLCF is seeking a Care Manager (contract) to provide compassionate support, advocacy, and care coordination for children and families facing medical, emotional, or behavioral challenges. The role is remote, requires residency in New York State or nearby, and monthly in-person visits across New York.

The position emphasizes assessments, care planning, referrals, and collaboration with healthcare providers, schools, and community partners.