Remote Care Management Coordinator II

Centene Corp.; Texas; Remote; USD 25,000 - 39,000; Full time

Job summary

Centene Corp. is seeking a Care Management Support Coordinator II for a fully remote role with a preference for candidates residing in Texas.

The position centers on outbound and inbound member/provider outreach, scheduling services, and maintaining member records in line with state regulations. The role requires 1–2 years of related experience and a High School diploma or GED, with strong communication and organizational skills.

Qualifications

• Requires a High School diploma or GED.
• 1–2 years of related experience preferred.
• Strong communication and problem-solving skills.
• Ability to work remotely and manage flexible schedules.

Responsibilities

• Outreach to members via phone to support care plan next steps and resources.
• Provide onboarding support and send welcome letters, correspondence, and program materials.
• Explain care plan procedures and protocols to members and providers.
• Document and maintain non-clinical member records per state regulations.
• Serve as front-line support for member/provider inquiries and resolve issues.

Skills

Call center experience

Healthcare customer service

Outbound calls

Documentation of records

Education

High School diploma or GED

Job description

Centene Corp. is seeking a Care Management Support Coordinator II for a fully remote role with a preference for candidates residing in Texas.

The position centers on outbound and inbound member/provider outreach, scheduling services, and maintaining member records in line with state regulations. The role requires 1–2 years of related experience and a High School diploma or GED, with strong communication and organizational skills.