Remote Care Coordinator – Dermatology Patient Support

Honeydew; United States; Remote; USD 18,000 - 25,000; Full time

Benefits offered by this job

Full remote flexibility

Paid training

Direct impact you can measure

Growth within the company

$100 monthly tech stipend

Free Honeydew membership

Direct access to new dermatology treat

20% off Honeydew products

Peer-to-peer recognition through Motiv

Job summary

Honeydew is building a digital dermatology platform that makes healthcare accessible and emotionally supportive for patients worldwide. As a Care Coordinator, you will craft thoughtful messages that help people feel heard and confident in their skincare journey, guiding them through treatment steps and insurance processes.

You’ll work remotely, communicate across channels, and collaborate with pharmacies, labs, and medical teams to ensure care plans stay on track.

Qualifications

• Exceptional writing and speaking skills across channels.
• Ability to communicate with care and professionalism in written messages.
• Comfortable coordinating with pharmacies, labs, and providers.
• Ability to work independently and take feedback constructively.

Responsibilities

• Write clear, warm, and professional messages via app chat to support patients.
• Provide detailed written responses to reduce healthcare chaos.
• Coordinate with pharmacies and labs to troubleshoot prescriptions and insurance issues.
• Engage with dermatology providers to ensure care plans stay on track.
• Maintain meticulous patient records and logs for HIPAA compliance.

Skills

Exceptional writing

Clear communication

Empathy

Independent work

Fast learner

Education

High school diploma

Tools

Gmail

Chrome

Slack

Zoom

Job description

Honeydew is building a digital dermatology platform that makes healthcare accessible and emotionally supportive for patients worldwide. As a Care Coordinator, you will craft thoughtful messages that help people feel heard and confident in their skincare journey, guiding them through treatment steps and insurance processes.

You’ll work remotely, communicate across channels, and collaborate with pharmacies, labs, and medical teams to ensure care plans stay on track.