Remote Cardiac Care Navigator

Seamlessassist; Little Rock (AR); Remote; USD 29,000 - 33,000; Full time

Job summary

Seamlessassist is hiring a Remote Care Navigator (Cardiac) to support a cardiology care management program. This full-time role focuses on telephonic patient outreach, care plan support, CMS-compliant documentation, and coordination with the care team under RN supervision.

The position requires MA certification or LVN/LPN license, at least 2 years of care coordination experience, proficiency with EHRs, and strong English communication. US-only, CST/PST overlap, 40 hours weekly, $21–$24/hour.

Qualifications

• Active MA certification or LVN/LPN license required.
• 2+ years of experience in care coordination, case management, or ambulatory care.
• Familiarity with CMS PCM, CCM, and/or TCM program requirements and documentation standards.
• Proficient with care coordination software and/or EHRs.
• AI fluency - actively uses AI tools to work faster and more efficiently.
• Based in and authorized to work in the United States with US business hours (CST/PST overlap).
• Excellent written and verbal communication in English.

Responsibilities

• Conduct structured telephonic outreach to CHF and complex cardiac patients.
• Maintain an assigned patient caseload using risk stratification.
• Complete initial assessments and follow-ups on symptoms, medications, psychosocial status, and SDOH barriers.
• Support TC M follow-up within 48 hours post-discharge with medication reconciliation and scheduling.
• Provide patient education on CHF self-management and evidence-based strategies.
• Monitor for worsening conditions and escalate to supervising RN as needed.
• Document time, interventions, care plans and patient goals per CMS standards.

Skills

Care coordination experience

CMS PCM/CCM/TCM knowledge

EHR / care coordination software

AI fluency

English communication

US CST/PST overlap time zone

Education

MA certification or LVN/LPN license

Job description

Seamlessassist is hiring a Remote Care Navigator (Cardiac) to support a cardiology care management program. This full-time role focuses on telephonic patient outreach, care plan support, CMS-compliant documentation, and coordination with the care team under RN supervision.

The position requires MA certification or LVN/LPN license, at least 2 years of care coordination experience, proficiency with EHRs, and strong English communication. US-only, CST/PST overlap, 40 hours weekly, $21–$24/hour.