Remote Cardiac Care Navigator — Care Coordination Pro

Seamless Assist; Texas City (TX); Remote; USD 29,000 - 33,000; Full time

Job summary

Seamless Assist is hiring a Remote Care Navigator specialized in Cardiac care to support medically complex patients with CHF. This full-time, non-clinical role focuses on telephonic outreach, care plan support, CMS-compliant documentation, and coordinating with the care team under RN supervision.

Requirements include active MA certification, 2+ years in care coordination, proficiency with EHRs, and US work authorization.

Qualifications

• Active MA certification or equivalent credential is required.
• Minimum 2 years of experience in care coordination, case management, or ambulatory care.
• Familiarity with CMS PCM, CCM, and/or TCM program requirements and documentation standards.
• Proficient with care coordination software and EHRs.
• AI fluency and use of AI tools to improve productivity.
• Based in the United States with US work authorization and ability to work overlapping CST/PST hours.
• Excellent written and verbal English communication.

Responsibilities

• Conduct structured telephonic outreach to CHF and complex cardiac patients.
• Maintain assigned patient caseload using risk stratification to prioritize outreach.
• Complete initial assessments and follow-ups covering symptoms, medications, psychosocial status, and SDOH barriers.
• Support CMS-compliant documentation and billing-related activities.
• Coordinate with RN Care Managers, cardiologists, and PCP offices.
• Provide patient education on CHF self-management.
• Escalate clinical concerns to supervising RN.
• Document time, interventions, and patient goals per CMS standards.

Skills

MA certification or equivalent

Care coordination

CMS PCM/CCM/TCM knowledge

EHR proficiency

AI fluency

English communication

US work authorization

Education

Active MA certification or equivalent credential

Tools

EHR systems

Care coordination software

CMS documentation tools

Job description

Seamless Assist is hiring a Remote Care Navigator specialized in Cardiac care to support medically complex patients with CHF. This full-time, non-clinical role focuses on telephonic outreach, care plan support, CMS-compliant documentation, and coordinating with the care team under RN supervision.

Requirements include active MA certification, 2+ years in care coordination, proficiency with EHRs, and US work authorization.