Remote Call & Credential Verification Specialist

Jobsultant Solutions; Houston (TX); Remote; USD 15,911 - 22,661; Full time

Benefits offered by this job

Paid training

Work from home option

Benefits eligible after 60 days

Job summary

A healthcare staffing firm is seeking a Remote Phone & Data Entry Specialist in the United States. The role involves connecting nurses with healthcare facilities through phone and data entry, requiring strong communication skills and a background in customer service. The starting pay is $14/hour, with work hours between 4 AM and 10 PM. This position is full-time and requires applicants to have reliable internet and a dedicated workspace. Join us in supporting essential healthcare workers!

Qualifications

• 1 year of customer service or customer support experience.
• 1 year of previous call center or office background experience required.
• Ability to type 35 words per minute accurately.
• A background check applicable with state and federal laws is required.

Responsibilities

• Manage large amounts of inbound or outbound calls timely.
• Follow communication scripts when handling different topics.
• Identify customers' needs and provide solutions.
• Perform data entry and customer service skills.
• Work requests/records received for those requesting to sign up for a shift.

Skills

Customer service experience

Call center experience

Technical savvy

Quick learner

Strong verbal communication

Data entry skills

Job description

A healthcare staffing firm is seeking a Remote Phone & Data Entry Specialist in the United States. The role involves connecting nurses with healthcare facilities through phone and data entry, requiring strong communication skills and a background in customer service. The starting pay is $14/hour, with work hours between 4 AM and 10 PM. This position is full-time and requires applicants to have reliable internet and a dedicated workspace. Join us in supporting essential healthcare workers!