Remote Call Center Specialist with Training & Benefits

GC Services Limited Partnership d/b/a InteLogix; Tulsa (OK); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Training

Health benefits

Paid Time Off

Employee Discounts

Career Advancement

Job summary

GC Services Limited Partnership d/b/a InteLogix is seeking a customer-oriented specialist to handle inbound calls and emails for a major telecom client. You will educate callers on debt and credit reporting, offer practical solutions, and document actions taken while adhering to FDCPA guidelines.

The role emphasizes flawless communication, problem solving, and maintaining excellent customer relations during shifts that may include home-office requirements.

Qualifications

• High School Diploma or equivalent required.
• 1 year of Customer Service experience preferred.
• Excellent communication, both written and oral.

Responsibilities

• Handle inbound calls/emails from customers of a major telecommunications company.
• Educate and inform callers of debt and credit reporting details, taking action when necessary.
• Offer solutions and handle each case with care.
• Education about consumer protection rights and best practices.
• Maintains good public relations and adheres to attendance rules.
• Meet performance goals while staying focused under pressure.

Skills

Call center experience

Customer service

Communication skills

Mathematical ability

Education

High School Diploma

Tools

Windows OS

Job description

GC Services Limited Partnership d/b/a InteLogix is seeking a customer-oriented specialist to handle inbound calls and emails for a major telecom client. You will educate callers on debt and credit reporting, offer practical solutions, and document actions taken while adhering to FDCPA guidelines.

The role emphasizes flawless communication, problem solving, and maintaining excellent customer relations during shifts that may include home-office requirements.