Remote Business Systems Analyst — QA & Data Integrity

Sentara Health; Annapolis (MD); Remote; USD 76,000 - 119,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Discretionary bonus

Life insurance

Disability insurance

Job summary

Sentara Health in the United States is seeking a Business Systems Analyst to support the Simplify Benefits1 platform remotely. The role focuses on QA, data validation, testing, reporting, and process improvement to ensure accurate benefit document production and compliant outputs.

You will partner with business stakeholders, IT, and vendors to validate outputs, resolve issues, and drive enhancements across systems and processes, with emphasis on data integrity and timely delivery.

Qualifications

• 2 years of relevant experience in business systems analysis, quality assurance, testing, reporting, data analysis, or a related field.
• Experience supporting business applications and operational processes.
• Healthcare, insurance, benefits administration, or other regulated industry experience preferred.
• Excellent attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
• Experience with Simplify Benefits1 or similar benefits administration platforms.
• Knowledge of quality assurance methodologies and testing practices.
• Experience with Salesforce, SQL, HTML, reporting tools, or automation solutions.

Responsibilities

• Perform quality assurance testing and validation to ensure benefit plan data, documents, and system outputs are accurate, complete, compliant, and delivered within established deadlines.
• Investigate data discrepancies, defects, and process issues; support root cause analysis and issue resolution.
• Validate system changes, enhancements, and configurations prior to implementation.
• Participate in user acceptance testing (UAT), regression testing, and production validation activities.
• Monitor deliverables and proactively manage priorities to meet project timelines and business commitments.
• Support administration, maintenance, and enhancement of Simplify Benefits1 and related business applications.
• Gather, document, and analyze business requirements and operational processes.
• Monitor data integrity and support issue resolution across business systems.
• Identify and implement improvements that enhance efficiency, quality, accuracy, and scalability.
• Support automation initiatives and continuous improvement efforts.
• Analyze data, identify trends, and support routine and ad hoc reporting needs.
• Partner with Product, Sales, Operations, Compliance, IT, vendors, and other stakeholders to support business initiatives.
• Support projects involving system enhancements, testing, data management, reporting, and document production.
• Perform additional business systems, quality assurance, reporting, and operational responsibilities as assigned.

Skills

Quality assurance

Data validation

Testing

Reporting

Stakeholder collaboration

Attention to detail

Tools

Salesforce

SQL

HTML

Excel

Reporting tools

Automation solutions

Job description

Sentara Health in the United States is seeking a Business Systems Analyst to support the Simplify Benefits1 platform remotely. The role focuses on QA, data validation, testing, reporting, and process improvement to ensure accurate benefit document production and compliant outputs.

You will partner with business stakeholders, IT, and vendors to validate outputs, resolve issues, and drive enhancements across systems and processes, with emphasis on data integrity and timely delivery.