Remote Business Systems Analyst - QA & Data Focus

Sentara Health; Wisconsin; Remote; USD 76,000 - 119,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B plan with employer match

Paid time off

Job summary

Sentara Health is seeking a Business System Analyst for a fully remote role. The position supports Simplify Benefits1 and related systems, requiring QA, data validation, and strong data analysis to ensure accurate benefit data and processes.

Key duties include requirements gathering, documentation, testing (UAT and regression), and collaboration with Product, IT, and operations to drive improvements and reporting solutions. Remote opportunities span many states and include comprehensive benefits.

Qualifications

• 2 years of relevant experience in business systems analysis, quality assurance, testing, reporting, data analysis, or a related field.
• Experience supporting business applications and operational processes.
• Experience with system testing, data validation, or quality assurance preferred.
• Healthcare, insurance, benefits administration, or other regulated industry experience preferred.
• Strong analytical, problem-solving, and organizational skills.
• Excellent attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
• Experience with Microsoft Excel and data analysis tools.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with business and technical teams.
• Experience developing reports, validation tools, and process documentation.

Responsibilities

• Perform quality assurance testing and validation to ensure benefit plan data, documents, and system outputs are accurate, complete, compliant, and delivered within established deadlines.
• Investigate data discrepancies, defects, and process issues; support root cause analysis and issue resolution.
• Validate system changes, enhancements, and configurations prior to implementation.
• Participate in user acceptance testing (UAT), regression testing, and production validation activities.
• Monitor deliverables and proactively manage priorities to meet project timelines and business commitments.
• Support the administration, maintenance, and enhancement of Simplify Benefits1 and related business applications.
• Gather, document, and analyze business requirements and operational processes.
• Maintain process documentation, validation procedures, and standard operating procedures.
• Monitor data integrity and support issue resolution across business systems.
• Identify and implement improvements that enhance efficiency, quality, accuracy, and scalability.
• Develop and maintain validation tools, reports, dashboards, templates, and other operational resources.
• Support automation initiatives and continuous improvement efforts.
• Analyze data, identify trends, and support routine and ad hoc reporting needs.
• Partner with Product, Sales, Operations, Compliance, IT, vendors, and other stakeholders to support business initiatives.
• Maintain centralized documentation and promote knowledge sharing across teams.
• Support projects involving system enhancements, testing, data management, reporting, and document production.
• Perform additional business systems, quality assurance, reporting, and operational responsibilities as assigned.

Skills

Quality assurance

Data validation

Data analysis

Attention to detail

Communication skills

Excel

Requirement gathering

Education

High School Diploma or equivalent

Tools

Salesforce

SQL

HTML

Job description

Sentara Health is seeking a Business System Analyst for a fully remote role. The position supports Simplify Benefits1 and related systems, requiring QA, data validation, and strong data analysis to ensure accurate benefit data and processes.

Key duties include requirements gathering, documentation, testing (UAT and regression), and collaboration with Product, IT, and operations to drive improvements and reporting solutions. Remote opportunities span many states and include comprehensive benefits.