Remote Business Process Architect - Systems & Change Leader

Interstates; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Interstates in the United States is seeking a Business Process Architect to partner with business leaders, project teams, IT, and operational stakeholders to design, implement, and continuously improve the business processes that keep Interstates running efficiently.

This role requires solving complex challenges, leading cross-functional initiatives, and creating practical solutions that align people, processes, data, and technology for scalable, user-friendly workflows.

Qualifications

• Bachelor’s degree in Construction Management, Engineering, Business, IT, Operations, or related field preferred.
• Experience leading cross-functional projects and system implementations.
• Strong understanding of operational workflows in construction, engineering, manufacturing, automation.
• Experience translating business needs into process improvements and implementation plans.
• Ability to standardize and improve processes across multiple teams.
• Strong systems-thinking and stakeholder collaboration.

Responsibilities

• Lead cross-functional business process improvement and technology implementation initiatives from planning through deployment and long-term operational support.
• Evaluate business workflows across multiple teams to identify process gaps, inefficiencies, dependencies, and improvement opportunities.
• Partner with business leaders, SMEs, IT, data teams, and external vendors to gather requirements, evaluate solutions, and drive implementation.
• Translate business needs into practical workflows, process standards, business requirements, and system configurations.
• Facilitate project planning activities, including prioritization, work sequencing, risk management, issue resolution, and stakeholder communication.
• Research solution options, develop recommendations, present findings, and oversee implementation of approved improvements.
• Ensure processes are scalable, standardized, and practical for employees in both office and field environments.
• Support change management, training, user adoption, and knowledge transfer for new processes and technology.
• Establish feedback loops with users and business leaders to identify enhancement opportunities and continuously improve business capabilities.
• Prioritize enhancements based on business value, usability, risk, strategic alignment, and implementation effort.
• Coordinate with IT and support teams to define ownership of systems, integrations, data flows, and ongoing maintenance.
• Communicate project status, key decisions, risks, and implementation progress with business leaders and stakeholders.
• Maintain focus on delivering measurable business outcomes through improved execution, workflow consistency, user adoption, and continuous improvement.

Skills

Cross-functional leadership

Change management

Stakeholder management

Process improvement

Requirements gathering

Problem solving

Communication

Education

Bachelor’s degree in Construction Management

Bachelor’s degree in Engineering

Bachelor’s degree in Business

Bachelor’s degree in Information Technology

Equivalent industry experience

Tools

Microsoft Office

Workflow platforms

Enterprise business systems

IT collaboration tools

Job description

Interstates in the United States is seeking a Business Process Architect to partner with business leaders, project teams, IT, and operational stakeholders to design, implement, and continuously improve the business processes that keep Interstates running efficiently.

This role requires solving complex challenges, leading cross-functional initiatives, and creating practical solutions that align people, processes, data, and technology for scalable, user-friendly workflows.