Remote Business Performance & Analytics Coordinator

LiveBH; United States; Remote; USD 60,000 - 85,000; Full time

Job summary

BH Management, LLC is a people-first multifamily owner and operator that prioritizes performance and service across a large portfolio. The Business Performance Coordinator will support Revenue Management onboarding, coordinate with the Performance Strategy, Renewal Specialist, and Business Analytics teams, and assist with workbooks, scheduling, and documentation.

Responsibilities include planning meetings, arranging travel for leadership, data uploads, RealPage portal oversight, SharePoint

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant professional experience.
• Proficiency with core business tools, including Microsoft Excel, Word, PowerPoint, Outlook, and virtual collaboration platforms (e.g., Zoom or similar).
• Strong analytical and reporting skills, with the ability to interpret data and communicate insights effectively.
• Clear and professional verbal and written communication skills.
• Ability to adapt and perform effectively in a fast-paced, dynamic environment with evolving priorities.
• Familiarity with property management operations, systems, and related services is preferred.

Responsibilities

• Serve as the primary point of contact for Revenue Management system onboarding, coordinating with key stakeholders and supporting the Performance Strategy team with workbooks, scheduling, and timely completion of required documentation and communications.
• Lead coordination and oversight of amenity and rentable item workbooks, ensuring standardization compliance, proper setup, leadership approvals, and on-time submission to Application Support.
• Coordinate, track, and communicate progress across projects and programs within the Performance Strategy, Renewal Specialist, and Business Analytics teams.
• Plan and support team and executive meetings, including preparing agendas, gathering materials, and managing meeting logistics.
• Arrange travel logistics for department leadership as needed.
• Perform manual data uploads and system updates as required.
• Act as the primary contact for the RealPage portal, managing product orders and cancellations based on requests and transaction reports, while ensuring accurate portfolio alignment and billing.
• Maintain and update SharePoint resources, including ownership of BPS page content and organization.
• Complete special projects such as financial analyses, ad hoc reporting, and presentation materials.
• Facilitate timely and accurate information flow with internal partners and stakeholders.
• Participate in team and departmental meetings, contributing to alignment and communication.
• Monitor and report on help desk ticket status weekly, ensuring tickets are reviewed and assigned multiple times daily based on application needs.
• Audit and validate monthly departmental financials for accuracy and completeness.
• Coordinate procurement of equipment for new hires and replacements for Business Performance Systems team members.
• Other duties as assigned.

Skills

Excel

Word

PowerPoint

Outlook

Zoom

Analytical skills

Communication

Team collaboration

Education

Bachelor’s degree or equivalent

Tools

SharePoint

RealPage portal

Job description

BH Management, LLC is a people-first multifamily owner and operator that prioritizes performance and service across a large portfolio. The Business Performance Coordinator will support Revenue Management onboarding, coordinate with the Performance Strategy, Renewal Specialist, and Business Analytics teams, and assist with workbooks, scheduling, and documentation.

Responsibilities include planning meetings, arranging travel for leadership, data uploads, RealPage portal oversight, SharePoint