Remote Business Development (Registered Dietitian)

Aveanna Healthcare; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Aveanna Healthcare is seeking an Outreach Liaison to collaborate with sales and operations to identify and engage referral sources, grow market share, and exceed patient referral targets. The role includes outbound calls, educating clients about Aveanna Healthcare Medical Solutions’ products, and building relationships to drive new referrals.

This position also involves coordinating across departments to ensure complete orders, tracking sales activities in the CRM, and developing market

Qualifications

• Make outbound calls to high-potential accounts to grow patient referrals.
• Educate referral sources about Aveanna Healthcare Medical Solutions’ products and services.
• Foster relationships to generate new referrals and meet growth targets.
• Track sales activities using the assigned software platform (CRM) and coordinate with multiple departments to ensure complete orders.

Responsibilities

• Promotion of Aveanna Medical Solutions products to referral sources to achieve revenue targets.
• Create and execute a market development plan for defined states/territories.
• Conduct market research to meet growth goals.
• Coordinate virtual patient education events and ensure smooth order processing.

Skills

Sales outreach

Relationship building

Market development

Communication skills

Customer service

Tools

CRM software

Job description

Overview

Location Requirement: Candidate must reside in the Central or Eastern Time Zone

• This position has a monthly, uncapped comm ission plan.

Overview

Location Requirement: Candidate must reside in the Central or Eastern Time Zone

• This position has a monthly, uncapped comm ission plan.

Position Overview

The Outreach Liaison collaborates closely with both the sales and operations teams to identify and engage referral sources to grow market share in outlying markets. Meet and exceed patient referral and start of care growth expectations. This role includes, but not limited to, making outbound calls to high-potential accounts, providing education about Aveanna Healthcare Medical Solutions’ product lines and services, and fostering relationships to generate new referrals. Achieving sales targets will result in performance-based incentives. The Outreach Liaison will track sales activities using the assigned software platform, provide exceptional customer service to referral sources, and coordinate across departments to ensure complete orders. Duties include developing sales strategies, generating leads, utilizing market trend data, reviewing clinical documents, completing new patient forms, and educating new patients/customers. Additional responsibilities may involve routine office tasks such as virtual meetings, ordering supplies, and handling customer phone inquiries.

Essential Job Functions

• Promotion of Aveanna Medical Solutions products and services to existing and potential referral sources to achieve established revenue targets assigned on a monthly, quarterly, and annual basis.


• Create and carry out a specific market development plan supporting company goals and objectives.


• Conduct market research within assigned states/territories to meet growth goals


• Coordinate and conduct virtual patient education and equipment set up.


• Assemble and prepare new and existing customer information packets as well as referral source collateral to align with corporate Marketing campaigns to be mailed weekly and/or as needed.


• Initiate and coordinate virtual referral source education events.


• Make outbound calls to healthcare providers, including physician offices, WIC clinics, hospitals, and community medical centers. Track call activities and meet call volume expectations.


• Review clinical documents, physician’s orders, and other relevant information to facilitate new enteral referrals.


• Address patient questions and concerns as needed.


• Track referral and start of care volumes to the expected goal.


• Document all communications with physicians, patients, or caregivers in the assigned software platform.


• Provide regular feedback to management regarding sales activity and success in market development.

Additional Expectations/Skills/Abilities

• Uphold Aveanna’s Mission and Core Values