Remote Business Analyst – Workforce Development SaaS

Career TEAM LLC; Northern (KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Career Team is seeking a Business Analyst to own discovery and requirements for a workforce development SaaS platform. You will translate program needs into writeable user stories and support delivery through UAT and go-live.

Attend client workshops to document workflows, write acceptance criteria, map processes, and collaborate with Product, Engineering, QA to design solutions and manage changes. This remote role supports U.S. clients and nationwide workforce initiatives.

Qualifications

• 2+ years in workforce development with program domain knowledge (WIOA, labor exchange, eligibility, intake, reporting, performance).
• Strong facilitation and documentation skills; can turn complex processes into testable requirements.
• Finance/ grant performance: Build repeatable financial operating models for complex, compliance-heavy projects.

Responsibilities

• Attend client workshops to document workflows (intake/eligibility, enrollment, services, case notes, exits/follow-up).
• Write clear user stories, acceptance criteria, process maps, and configuration/business rules.
• Partner with Product/Engineering/QA to design solutions, clarify scope, and manage requirements changes.
• Support integrations and data mapping (imports/exports, APIs) and reporting requirements.
• Plan and execute UAT with customers; triage defects and validate fixes.

Skills

WIOA knowledge

Workforce development

Job description

Career Team is seeking a Business Analyst to own discovery and requirements for a workforce development SaaS platform. You will translate program needs into writeable user stories and support delivery through UAT and go-live.

Attend client workshops to document workflows, write acceptance criteria, map processes, and collaborate with Product, Engineering, QA to design solutions and manage changes. This remote role supports U.S. clients and nationwide workforce initiatives.