Remote Business Analyst — Process Improvement & Data

Chenega Corporation; Virginia; Hybrid; USD 80,000 - 85,000; Full time

Job summary

Chenega MIOS is seeking an Intermediate Business Analyst to support the National Park Service in a remote capacity. The role involves gathering and validating requirements, engaging stakeholders, and driving process improvements across data analytics, reporting, and operations.

The position bridges business and technical teams, translating needs into actionable requirements and supporting the full solution lifecycle from analysis to testing and delivery.

Qualifications

• High school diploma or GED equivalent.
• 5+ years of experience providing business analysis, operational analysis, consulting, or process improvement support.
• Experience gathering, documenting, and managing business and functional requirements.
• Experience supporting software development, implementation, modernization, or operational support initiatives.
• Experience analyzing business processes and developing recommendations for improvement.
• Experience creating process flows, workflow diagrams, use cases, user stories, and requirements documentation.
• Ability to successfully pass required background and drug screening.

Responsibilities

• Gather, document, analyze, and validate business and functional requirements.
• Facilitate stakeholder meetings, interviews, workshops, and working sessions to understand operational goals, challenges, and priorities.
• Analyze business processes, workflows, reporting capabilities, and operational procedures to identify opportunities for improvement and efficiency gains.
• Develop business requirements, functional requirements, user stories, process flows, use cases, and acceptance criteria.
• Support software enhancement and modernization initiatives through requirements analysis and stakeholder engagement.
• Work closely with technical teams to clarify business requirements and help ensure delivered solutions align with operational objectives.
• Analyze reporting requirements and support the development of data-driven solutions and performance metrics.
• Assist with testing activities, including requirements validation, user acceptance testing, defect tracking, and implementation support.
• Create and maintain business process documentation, workflows, user guides, training materials, and project artifacts.
• Identify and document business risks, assumptions, dependencies, and operational impacts associated with project activities.
• Support change management and user adoption activities associated with new capabilities and process improvements.
• Prepare reports, briefings, presentations, and status updates for project leadership and stakeholders.
• Support continuous improvement efforts across business processes, reporting capabilities, and operational workflows.
• Collaborate effectively with project managers, developers, analysts, and customer stakeholders.
• Perform other duties as assigned.

Skills

Requirements gathering

Stakeholder engagement

Data analysis

Business process improvement

Testing support

Documentation

Agile/Scrum/Waterfall

Education

High school diploma or GED

Bachelor's degree in Business, Information Systems, IT, Public Administration, Data Analytics, or related field

Job description

Chenega MIOS is seeking an Intermediate Business Analyst to support the National Park Service in a remote capacity. The role involves gathering and validating requirements, engaging stakeholders, and driving process improvements across data analytics, reporting, and operations.

The position bridges business and technical teams, translating needs into actionable requirements and supporting the full solution lifecycle from analysis to testing and delivery.