Remote Business Analyst — IT & Data Solutions

W. R. Berkley Corporation; Schaumburg (IL); Hybrid; USD 66,000 - 123,000; Full time

Benefits offered by this job

Health insurance

401(k) and profit-sharing plans

Paid time off

Wellness program

Job summary

Berkley Professional Liability, a unit of W. R. Berkley Corporation, seeks a Business Analyst for its Chicago, IL area with hybrid or remote work options. You will serve as a liaison between IT and business teams, document requirements, create test plans, and support QA testing to deliver effective software solutions.

The role requires a Bachelor's degree and 5+ years IT experience, strong SQL skills, and excellent communication. Occasional travel may be required.

Qualifications

• Bachelor's degree required.
• 5+ years of related IT experience.
• Ability to identify and create detailed requirements.
• Excellent oral and written communications skills. Ability to communicate clearly and concisely.
• Strong knowledge and experience with Microsoft SQL server querying databases.
• Detail oriented with strong analysis, problem solving and critical thinking skills.
• Self-motivated to learn new processes independently, with little supervision.
• Ability to work independently and with others.
• Ability to take ownership, determine urgency of situations, and respond accordingly.
• Strong organizational skills.
• Occasional travel to meet with end users.

Responsibilities

• Partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support.
• Review, analyze and evaluate user requests, coordinate and monitor requests to a successful resolution.
• Elicit and document business requirements, create test plans and perform quality assurance testing plus provide training for implemented requirements.
• Work closely with business users to understand their needs and identify inefficiencies and areas for improvement.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
• Create user stories and other documentation of business requirements, processes, and solutions.
• Work closely with developers to ensure understanding and implementation of requirements and user stories.
• Develop and execute test plans to ensure a functional application is delivered.
• Participate in testing and validating system changes and processes meet business requirements.
• Troubleshoot and resolve issues reported by end users.
• Provide training and support to end users.

Skills

SQL Server

Communication skills

Requirements gathering

Analytical thinking

Education

Bachelor's degree

Tools

SQL Server Management Studio

Job description

Berkley Professional Liability, a unit of W. R. Berkley Corporation, seeks a Business Analyst for its Chicago, IL area with hybrid or remote work options. You will serve as a liaison between IT and business teams, document requirements, create test plans, and support QA testing to deliver effective software solutions.

The role requires a Bachelor's degree and 5+ years IT experience, strong SQL skills, and excellent communication. Occasional travel may be required.