Business Analyst

Berkley Professional Liability (a Berkley Company); Schaumburg (IL); Hybrid; USD 66,000 - 123,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

A leading insurance company is seeking a Business Analyst to support software applications and bridge IT and business needs. Located in Schaumburg, IL, this role offers a hybrid schedule and requires a bachelor's degree along with five or more years of experience. Key responsibilities include documenting requirements, creating test plans, and providing end-user training. The annual salary range is $66,000 to $123,000 with additional benefits and eligibility for a discretionary bonus.

Qualifications

• Five+ years of related IT experience.
• Self-motivated to learn new processes independently.
• Detail oriented with strong analysis and critical thinking skills.

Responsibilities

• Partner between IT and business teams for software application support.
• Review, analyze, and evaluate user requests for resolution.
• Create user stories and documentation of business requirements.

Skills

Business analysis

Data analysis

Quality assurance testing

Microsoft SQL Server

Communication skills

Problem solving

Education

Bachelor's degree

Job description

Company Details

Berkley Professional was founded in October 2008 as an operating unit of W. R. Berkley Corporation, one of the nation’s premier commercial property casualty insurance providers, by a team of management liability professionals with a combined total of over fifty years of experience in insurance and financial services. Backed by superior financial strength, Berkley Professional brings fresh capacity, underwriting acumen, claims handling expertise, and extensive relationships with insureds and brokers to the management liability marketplace. Since then, Berkley Professional has enjoyed calculated and consistent growth, while exceeding the needs of our business partners. We provide customized coverage solutions with fairness, responsibility and superior claims servicing. Berkley Professional continues to expand its product capabilities as well as geographic reach in order to better serve the dynamic management liability environment. This growth includes the addition of a dedicated Financial Institutions team as well as an experienced group of Transactional Liability underwriters furthering Berkley Professional’s capabilities.

Responsibilities

Berkely Professional Liability is seeking a Business Analyst. This can be located in our Chicago IL office on a hybrid schedule or remotely.

Partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support. Review, analyze and evaluate user requests, coordinate and monitor requests to a successful resolution. Elicit and document business requirements, create test plans and perform quality assurance testing plus provide training for implemented requirements.

• Work closely with business users to understand their needs and identify inefficiencies and areas for improvement.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
• Create user stories and other documentation of business requirements, processes, and solutions.
• Work closely with developers to ensure understanding and implementation of requirements and user stories.
• Develop and execute test plans to ensure a functional application is delivered.
• Participate in testing and validating system changes and processes meet business requirements.
• Troubleshoot and resolve issues reported by end users.
• Provide training and support to end users.

Qualifications

• Bachelors degree
• Five+ years of related IT experience
• Ability to identify and create detailed requirements.
• Excellent oral and written communications skills. Ability to communicate clearly and concisely.
• Strong knowledge and experience with Microsoft SQL server querying databases.
• Detail oriented with strong analysis, problem solving and critical thinking skills.
• Self‑motivated to learn new processes independently, with little supervision.
• Ability to work independently and with others.
• Ability to take ownership, determine urgency of situations, and respond accordingly.
• Strong organizational skills.
• Occasional travel to meet with end users.

Additional Company Details

The Company is an equal employment opportunity employer.

We do not accept any unsolicited resumes from external recruiting agencies or firms.

• Base Salary Range: $66,000-$123,000
• Eligible to participate in annual discretionary bonus
• Benefits include: Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit‑sharing plans

Sponsorship Details

Sponsorship not Offered for this Role