Remote Brokerage Intake Specialist (Call Center)

Greater Oregon Behavioral Health, Inc.; Hermiston (OR); Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary starting at $18.00/

Medical, dental and vision insurance

22 paid time off days and 12 paid holi

EAP

FSA with $500 employer contribution

Triple AAA insurance

Mileage reimbursement

Wellness benefits

401k with 6.5% employer contributions

Cell phone and internet reimbursements

Job summary

Greater Oregon Behavioral Health, Inc. (GOBHI) seeks a Brokerage Intake Specialist (Call Taker) to work remotely from home in Oregon. You will answer phones, enter data, and support the Medical Brokerage Call Center with clerical tasks and ride-related information.

The role emphasizes excellent customer service, strong communication, and reliable internet access. Bilingual Spanish is preferred. Salary starts at $18.00/hour with comprehensive benefits.

Qualifications

• Minimum one year in a call center or medical office setting.
• Superior customer service skills.
• Excellent verbal and written communication.
• Technology savvy – proficient in Microsoft Office and Google Suites.
• Strong and reliable internet connection.
• Flexible; able to multi-task in time-sensitive situations.
• Handles highly sensitive and confidential information.
• Education – High School Diploma or equivalent.
• Bilingual in Spanish preferred.

Responsibilities

• Answer phones and respond to members.
• Data entry and clerical duties for Medical Brokerage Call Center.
• Process incoming and outgoing mail.

Skills

Customer Service

Communication

MS Office

Google Workspace

Internet reliability

Multitasking

Confidential data

Positive attitude

Spanish (preferred)

Education

High School Diploma or Equivalent

Job description

Greater Oregon Behavioral Health, Inc. (GOBHI) seeks a Brokerage Intake Specialist (Call Taker) to work remotely from home in Oregon. You will answer phones, enter data, and support the Medical Brokerage Call Center with clerical tasks and ride-related information.

The role emphasizes excellent customer service, strong communication, and reliable internet access. Bilingual Spanish is preferred. Salary starts at $18.00/hour with comprehensive benefits.