Remote Brand Director — Client Growth & Strategy

My Amazon Guy; United States; Remote; USD 85,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

401(k) with employer match

Health benefits after 90 days

Unlimited PTO

7 paid holidays

Remote culture and collaboration

Entrepreneur friendly environment

Learning and growth opportunities

Job summary

My Amazon Guy in the United States offers a fully remote role focused on liaising with clients, delivering strategies aligned to goals and protecting client satisfaction and retention. You will act as the face of MAG and drive loyalty while expanding partnerships.

Day-to-day duties include building long-term client relationships, overseeing 30/60/90 day milestones, leading retention efforts, and contributing to marketing initiatives while coordinating with cross-functional teams to meet

Qualifications

• 3+ years of Amazon Seller Central experience or equivalent knowledge.
• Familiar with core Seller Central functions; not an expert, but willing to learn and train staff.
• 2+ years of agency experience; able to manage multiple priorities in a fast-paced setting.
• 2+ years of management experience, including direct reports, hiring, and performance management.
• Skilled at leading teams, problem-solving, and anticipating organizational needs.
• Proficient with tools such as Zoom, Slack, and Asana (or similar).
• Strong project management skills; highly organized and execution-focused.
• Experienced in managing client accounts, leading calls, and maintaining frequent client communication to drive growth.
• Independent, people-focused, tech-savvy, and passionate about eCommerce sales.

Responsibilities

• Build and maintain long-term relationships with clients; act as primary contact.
• Oversee client milestones and monitor 30/60/90 day progress.
• Lead retention: provide proposals, negotiate contracts, and pitch upgrades/upsells.
• Monitor client satisfaction through surveys and recommend strategy improvements.
• Ensure client requirements and contract deliverables are met on time; guide cross-functional teams.
• Stay familiar with clients’ business, competition, and goals to provide insights.
• Perform regular account audits, onboarding audits, and advertising audits following SOPs.
• Participate in cross-functional collaboration with Advertising, Brand, HR, Creatives, and Sales.

Skills

Amazon Seller Central

PPC

Brand registry

Helium10

Keyword research

Agency experience

Team management

Project management

Zoom

Slack

Asana

eCommerce sales

Tools

Zoom

Slack

Asana

Job description

My Amazon Guy in the United States offers a fully remote role focused on liaising with clients, delivering strategies aligned to goals and protecting client satisfaction and retention. You will act as the face of MAG and drive loyalty while expanding partnerships.

Day-to-day duties include building long-term client relationships, overseeing 30/60/90 day milestones, leading retention efforts, and contributing to marketing initiatives while coordinating with cross-functional teams to meet