Remote BPO Sales Executive

Alorica; United States; On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive base pay with incentives

Comprehensive benefits

Career development via Alorica Academy

Opportunities to grow within a global組

Job summary

Alorica is a global leader in customer service and experience, and is seeking a high-impact BPO Sales Executive who thrives in complex sales environments and knows how to turn challenges into opportunities. This role blends strategic thinking, consultative selling, and the ability to build trust with executive stakeholders.

If you’re driven and energized by growth, you’ll be a great addition to our team. You will lead pipeline building, new business development, and executive engagements,

Qualifications

• 3–8 years of experience in BPO sales, enterprise sales, or solution-based selling roles.
• Proven track record of meeting or exceeding sales targets.
• Strong communication, presentation, and executive engagement skills.
• CRM proficiency (Salesforce, HubSpot, etc.).
• Bachelor’s degree preferred; equivalent experience considered.

Responsibilities

• Pipeline Building & New Business Development
• Identify, pursue, and qualify new BPO opportunities through proactive outreach and market research.
• Lead discovery conversations to uncover client pain points, operational needs, and decision criteria.
• Maintain disciplined pipeline management with consistent follow-up and CRM accuracy.
• Consultative Solution Selling
• Translate client challenges into clear, relevant BPO solutions and value propositions.
• Build compelling ROI stories using process improvements, cost savings, and measurable performance outcomes.
• Guide prospects through buying complexity by outlining onboarding steps, SLAs, KPIs, and operational expectations.
• Executive Engagement
• Conduct polished, high-level conversations with senior leaders and decision-makers.
• Facilitate presentations, business cases, and solution narratives that command executive attention.
• Negotiation & Deal Management
• Shape and manage the commercial conversation: pricing models, terms, value levers, and contractual considerations.
• Identify non-negotiables and hold position on high-impact items that matter to long-term success.
• Collaborate with internal teams (legal, operations, delivery) to advance deals to closure.
• Collaboration & Internal Alignment
• Partner with cross-functional peers to refine solutions, coordinate proposals, and ensure operational feasibility.
• Share best practices, participate in peer reviews, and contribute to a high-performance sales culture.
• Resilience, EQ, and Relationship Building
• Navigate objections with empathy, confidence, and emotional intelligence.
• Sustain momentum despite rejection and consistently re-engage potential clients.
• Build trust and rapport across diverse stakeholders through transparency and authenticity.
• Industry & Operational Fluency
• Understanding of BPO operations, contact center metrics, pricing models, and service delivery fundamentals (preferred).
• Adept at simplifying complex processes for clients.

Skills

BPO sales

Enterprise sales

Solution-based selling

CRM proficiency

Education

Bachelor’s degree preferred

Tools

Salesforce

HubSpot

Job description

Alorica is a global leader in customer service and experience, and is seeking a high-impact BPO Sales Executive who thrives in complex sales environments and knows how to turn challenges into opportunities. This role blends strategic thinking, consultative selling, and the ability to build trust with executive stakeholders.

If you’re driven and energized by growth, you’ll be a great addition to our team. You will lead pipeline building, new business development, and executive engagements,