Talent Acquisition Associate

Alorica

Tucson (AZ)

On-site

USD 42,000 - 54,000

Full time

43 hours ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Career development

Open-access courses

Employee assistance program

Job summary

Alorica in Tucson seeks a Recruiting Coordinator to support a team of recruiters with candidate relationships and daily HR operations for a call-center facility.

You will manage candidate records, schedule interviews, assist with onboarding, and help ensure timely delivery of documents and client communications. Strong organizational and communication skills are essential in a fast-paced environment.

Qualifications

High School Diploma or equivalent; associate’s degree preferred.
2–3 years as an administrative assistant in a professional setting.
Experience with MS Word, Excel and PowerPoint.
Strong organization, attention to detail and multitasking.
Excellent communication skills and ability to handle confidential information.
Flexibility to work day, evening and occasional weekends.

Responsibilities

Updating candidate records and job postings in recruiting systems and preparing for orientation.
Providing follow-up correspondence to candidates on recruiting status via phone and email; tracking activities and reporting weekly.
Coordinating post-interview debrief meetings and providing debrief materials to candidates.
Identifying opportunities for improving candidate experience and interview process efficiency.
Assisting in coordination of other recruiting activities and events as needed.

Skills

Administrative support

Communication skills

Organization

Multitasking

Confidentiality

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

MS Word

Excel

PowerPoint

Job description

Location: Tucson

Employment Type: Full Time

Reporting to: Manager Talent Acquisition

About Us

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

Here’s What The Job Really Looks Like

Works closely with a team of recruiters managing recruiting activities and building candidate relationships to support the daily Human Resources operations functions for a call-center facility. Responsible for all portions of roster management. This will vary by client but will include items such as confirmation of all personal candidate information, confirming completion of all new hire documents, communicating with new hires on their status as well astimelydelivery of all required information to the client. Primary resource to ensure the completion of all candidate I9 forms. Required to send out an email at the end of every day, to all candidates that have received an offer in the last 24 hours with instructions for onboarding/background authorization/licensing link completion.

How You’ll Make An Impact

Scheduling interviews and phone screens
Working directly with candidates and hiring managers, in some cases arranging interviews for visiting candidates

What You’ll Actually Do

Updating candidate records, job postings in recruiting systems and confirming new for orientation
Providing follow-up correspondence to candidates on recruiting status via phone and email tracking recruiting activities and providing weekly activity reporting
Coordinating the post-interview debrief meetings and providing debrief materials to candidates
Identifying opportunities for improving the candidate experience and interview process efficiency
Assisting in the coordination of other recruiting activities and events as needed

Other assigned duties include performing tasks related to:

Background checks
Drug testing
Dispositions inTaleofor strategic accounts
File management for strategic accounts
Supporting open houses and assessments
Create badges and manage key master
Open requisitions

What’ll Set You Up For Success

High School Diploma or equivalent,associate’s degreepreferred.
2-3yearsas an administrative assistant in a professional setting.
Experience with MS Word, Excel and PowerPoint
Organization, attention to detail & ability to manage multiple systems at a time.
Superb customer focus, attention to detail and organizational skills
Ability to multi-task, problem-solve and meet time sensitive targets
Strong commitment to goal achievement
Must be available to workday, evening and weekend shifts as needed
Ability to keep and maintain confidential and secure records and information
Strong oral and written communication skills
Ability to work in a fast paced, quickly changing environment
Schedule flexibility, including occasional weekends are required

WHY ALORICA?

Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day.

What We Offer: